Purpose: Under the direction of the Supervisor, LPN & MAs, the Medical Assistant functions as a member of the interdisciplinary health care team in providing the highest quality of care to the patient. This position is required to support all Trillium Health practices and events as requested. This position should be familiar with Internal Medicine practice including Adult Primary Care, Pediatrics, and Gynecology.

Key Job Responsibility Areas

Clinical Responsibilities

Documentation

Miscellaneous

Detail of Key Job Responsibility Areas

Clinical Responsibilities

Practice within the Medical Assistant scope of practice and maintain annual competencies.

Provide quality care to patients under the supervision of Procedural APP, Nurse Manager, RNs and LPNs

Prepare patients for examination, take vitals(height, weight, blood pressure), purpose of visit, and record patients health history into the electronic medical record

Perform CLIA waived Point of Care testing such as urine collection, and glucose testing.

Scheduling of patients.

Manage inventory of medical supplies and equip exam rooms with appropriate supplies.

Assist provider with medical treatments, and procedures.

Demonstrate flexibility to optimize clinic flow, minimize patient wait times, maximize provider productivity in the clinic, and optimize the patient experience.

Participate in the clinic orientation of new team members.

Participate in and support of Quality Assurance/Performance Improvement activities.

Coordinate Care for Trillium Health patients:

Work with the interdisciplinary healthcare team to facilitate care.

Work with the interdisciplinary healthcare team to keep patients engaged.

Demonstrate positive communication and teamwork within the clinic and between departments.

Documentation

Document all clinical care clearly, thoroughly, accurately, and timely.

Order and maintain inventory of medications/ supplies.

Miscellaneous

Requires the ability and commitment to respect and support inclusiveness and diversity including but not limited to individuals of different backgrounds, cultures, races, ages, sexual orientations, gender identities or expressions, experiences, opinions, etc.

Requires individual demonstration of commitment to the One Trillium values, behaviors and business impacts and modeling them in the organization.

Responsible for maintaining confidentiality of all patients, client, employee, protected and proprietary information.

Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits, process improvement and quality improvement plans.

Other duties as assigned.

Qualifications

Requires High School Diploma or equivalent. Additional training in medical assisting and Medical Assistant certification preferred. Previous experience working in a Health care setting in an Outpatient or Inpatient setting is required. The ability to demonstrate teamwork and effective interpersonal relations skills is imperative. Excellent written/oral communication, understanding of health care terminology, and computer skills are required. The following additional skills and experience are preferred:

Experience working in community-based health care settings.

Experience with chronic diseases in an outpatient setting

Previous experience with an Electronic Health Record

Current CPR certification

Experience working with HIV/AIDS clients is preferred.

Physical Requirements

While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk, and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Trillium Health NY

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