Time and Pay Inc. is seeking a detail-oriented, customer-focused Payroll Specialist to join our team. We are a locally owned payroll service bureau providing payroll and related services to businesses across a variety of industries.

This position combines payroll processing, client service, organization, and problem-solving. The ideal candidate is dependable, comfortable managing multiple responsibilities, and interested in developing long-term payroll knowledge and skills.

Prior payroll experience is helpful, but not required. We provide on-the-job training for candidates who demonstrate strong customer service skills, professionalism, attention to detail, and an ability to learn new systems and processes.

Responsibilities

Process client payrolls accurately and within established deadlines

Review and enter payroll-related information, including new hires, pay changes, deductions, tax updates, and other client requests

Prioritize daily responsibilities based on payroll schedules and client needs

Prepare and review payroll information with clients before processing

Respond to client emails and telephone calls in a professional and timely manner

Upload and reconcile retirement, HSA, Workers' Compensation, and other payroll-related files

Research payroll questions by reviewing system history, documentation, correspondence, and account records

Maintain accurate client notes and documentation

Protect confidential payroll, employee, and company information

Work effectively across multiple software platforms

Assist with identifying opportunities to improve workflows and internal processes

Qualifications

We are looking for someone who has:

Strongcustomer serviceand communication skills

Excellent attention to detail

Strong organizational and time-management skills

Ability to prioritize multiple responsibilities

Professionalism when working with clients and coworkers

Strong follow-through and reliability

Comfort learning new software and technology

Ability to research questions and use available resources to solve problems

A willingness to ask questions, collaborate, and continue developing new skills

Helpful Experience

The following experience is helpful, but not required:

Payroll or timekeeping experience

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Time & Pay Inc

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