This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2512273

We are looking for kind, outgoing Retail Sales Representatives to provide excellent customer service for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, answer questions about our products and services, and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will lead to success in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the stores profitability.

Responsibilities

Greet and direct customers

Provide accurate information (e.g. product features, pricing and

after-sales services)

Answer customers questions about specific products/services

Conduct price and feature comparisons to facilitate purchasing

Cross-sell and up-sell products

Ensure retail areas and back stock are organized and filled

Manage returns of merchandise

Coordinate with the Retail Sales Representatives team to provide

excellent customer service (especially during peak times)

Provide customer feedback to the Store Manager

Stay up-to-date with new products/services

Skills

Excellent communication skills; capable of building trusting

relationships with team mates and customers

Ability to perform in fast-paced environments

Flexibility to work various shifts

Proven work experience as a Retail Sales Representative, Sales

Associate or similar role

Understanding of the retail sales process

Familiarity with consumer behavior principles

Ability to maintain professionalism and remain level in stressful

situations

Knowledge of inventory stocking procedures

Basic math skills

Job Types: Full-time, Part-time

Benefits:

Employee discount

Flexible schedule

We do NOT offer health benefits

Shift:

Full time is an 8 hour shift

Day shift

Evening shift

Work Location: In person

The UPS Store 2271

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