**TRIGO Global Quality Solutions is seeking to fill a Sr. Team Lead Position in Findlay, OH.

Overall Purpose of a Sr. Team Lead**

Ensure customer satisfaction by providing quality services/support and by training, developing and motivating team members

Provide leadership and guidance to site personnel

Support and maintain a positive and productive atmosphere at sites

Ensure all company and customer guidelines are upheld

May Report to

Site Manager / Site Supervisor / Sr. Site Leader / Site Leader

Responsibilities

Client relationship & Business development

Establish and maintain relationships with customers and site personnel

Daily communication with various stakeholders at the site level

Operations

Assist Site Leaders or Sr. Site Leaders as needed

Train to the Site Leader position and flex up to support in this role as needed

Train inspectors and validate adherence to process (ie: audits)

Communicate changes in projects and work instructions to inspectors

Document and report non-conformances to Site Leader/Supervisor

Make independent judgments for subjective scenarios according to project needs

Troubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spills

Manage material movements using inventory management tools (ie: scanners) as needed

Work as an inspector when required

Comply with local and company Health & Safety legislation, laws, and policies

Comply with all TRIGO and site specific customer policies

Organization & management

The PIC Group Inc.

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