Position Overview:

The Senior Director of Sales serves as a senior leader with strategic oversight and responsibility for multiple revenue-generating departments and initiatives, including facility rentals, group sales, broker and OTA relationships, membership sales, promotions, and entertainment programs. The Senior Director of Sales is a key member of the executive management team, providing visionary leadership and operational guidance in alignment with the Museum's mission, vision, and values.

Major Tasks and Responsibilities:

Serve as a key member of the Museum's executive leadership team, contributing to the development, refinement, and execution of strategic plans and programs.

Act as the Museum's senior sales executive, providing leadership, accountability, and direction in the creation and implementation of comprehensive sales strategies.

Supervise and coach Sales and Events Operations staff, supporting professional development and ensuring all activities reflect the Museum's mission, core values, and business objectives.

Lead budgeting and financial oversight for facility rentals, groups, brokers, membership sales, and event operations, ensuring alignment with strategic goals and financial forecasts.

Build and maintain relationships that support facility rentals, group visitation, broker partnerships, member engagement, and event programming and entertainment.

Partner closely with the Marketing team to develop effective sales, advertising, and promotional materials-including special event collateral, social media content, brochures, presentations, promotional items, and group sales kits.

Partner with the Development Team to assist with the cultivation of members and donors.

Lead the conceptualization, planning, and execution of VIP events, including donor receptions, advisory council functions, and cultivation activities.

Oversee all event logistics and operations, ensuring excellence, efficiency, and consistent brand representation.

Collaborate with the Senior Director of Guest Experience and Senior Director of Education to coordinate group visit capacities, scheduling, guest experience quality, and revenue optimization across public operations.

Foster a culture of innovation, inclusion, and excellence that supports organizational growth and high performance.

Perform other duties as assigned.

Experience / Qualifications:

At least 8 years of broad-based sales experience in a cultural, educational, hospitality, or entertainment attractions.

A minimum of 5 years of supervisory or management experience.

An ability to inspire and engage a diverse range of individuals in both strategic vision and day-to-day operations.

Established network of industry contacts, including corporate clients, brokers, tour operators, and destination management companies.

Demonstrated success in leveraging existing relationships to generate business and execute effective sales and marketing initiatives.

Experience developing and managing budgets, with accountability for both revenue and expenses.

Tenacity, creativity, and flexibility to drive organizational growth in facility rentals, group sales, Speakeasy programs, and special events.

Excellent verbal and written communication skills, with the ability to deliver compelling presentations to senior leadership, public groups, and boards of directors.

Strong problem-solving skills and willingness to take initiative and responsibility.

Awareness and sensitivity to issues of access, equity, and inclusion.

Strong organizational skills and proficiency with Microsoft Office (Excel, Word, PowerPoint).

Passion for creating a world-class museum that is unrivaled in content and recognized for an outstanding guest experience.

Commitment to serving as a role model for the Museum's Core Values: Bold Thinking, Taking Responsibility, People Driven, Commitment to Community, and Thrive, embodying each value in spirit and practice.

Enthusiasm for working in a dynamic, evolving organization where flexibility, teamwork, and a positive attitude are essential.

Education: Bachelor's Degree required.

The Mob Museum

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Senior Director of Sales