IT Manager, Infrastructure and Operations

Leadership/Management West Des Moines, Iowa

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Description

Looking for a career where you love what you do and who you do it with? You're in the right place.

Healthcare here is different - we're locally owned and led by our physicians, and all decisions arealwaysmade right here in Central Iowa.

By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.

Think you've got what it takes to join our TIC team? Keep reading...

A day in the life...

Wondering what a day in the life of anIT Manager, Infrastructure and Operationsat The Iowa Clinic might look like?

Manages, plans, organizes, schedules, prioritizes, assigns, and reviews the work of assigned information technology staff, monitors workload, deadlines, goals and progress.

Trains staff and ensures application of current performance, policy and processing standards.

Conducts analysis and provides input into information technology strategic planning. Participates in budget development.

Plans, organizes and serves as project manager on large/complex information technology projects.

Evaluates emerging technologies and identifies hardware, software, and other resources necessary to accomplish unit tasks within budgetary constraints. Recommends the purchase of hardware/software.

Establishes unit standards and policies; implements and recommends actions to improve workflow, simplify operational and reporting procedures and improve performance standards.

Coordinates unit activities with vendors, users and other operational units.

Maintains work, time and cost records. Writes status reports, including conclusions and operational recommendations.

Recruits, retains, manages and leads the department staff by building appropriately sized teams with the proper technical, application, implementation and general medical informatics expertise to support the current clinical needs and to react to the changing clinical and business needs.

Works with Director of IT.

Develops and effectively manages detailed and overlapping project plans (scope, schedule, budget, communication, risk management, and issue management) for the various IT projects through the interaction of the project teams, users, and leadership.

Identifies and resolves concerns or constraints related to the IT Infrastructure

Provides leadership and mentoring assigned staff by conducting staff performance evaluations, as well as conducting staff meetings to ensure education and communication.

Develop options to address complex operational issues that will arise and help with resolution in a timely fashion.

Troubleshoots and tracks documented reported problems and solutions.

Assumes accountability for enhancing own knowledge of new developments in areas of responsibility through professional organizations, workshops, in-services, etc. Maintains awareness of applicable laws and/or regulations affecting areas of responsibility and recognizes implications to the organization and recommends courses of action to ensure compliance.

Maintains strict confidentiality of all patient information.

Promotes a positive, professional image of The Iowa Clinic Management Company and The Iowa Clinic, PC both internally and externally. Promotes positive interpersonal relations and serves as a role model with all personnel.

Maintains awareness of the workload of co-workers and offers assistance as appropriate.

Actively serves on internal or external committees and/or task forces as appropriate or assigned.

Perform other tasks as assigned.

This job might be for you if you have...

Education: Bachelor's degree preferred, or Associate's degree with equivalent experience

Licensure/Certification: None

Work Experience:At least 10 years Information Technology experience. Prior management or leadership experience preferred. Healthcare technology experience preferred.

Qualifications

A desire to find a meaningful, fulfilling career

10+ years of previous work-related knowledge and experience

Effective communication skills

A positive and team-oriented attitude

Know someone else who might be a great fit for this role? Share it with them!

What's in it for you

One of the best 401(k) programs in central Iowa, including employer match and profit sharing

Employee incentives to share in the Clinic's success

Generous PTO accruals and paid holidays

Health, dental and vision insurance

Quarterly volunteer opportunities through a variety of local nonprofits

Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night... we could go on and on

Monthly departmental celebrations, casual dress code and clinic-wide competitions

Employee rewards and recognition program

Health and wellness program with up to $350/year in incentives

Employee feedback surveys

All employee meetings, team huddles and transparent communication

The Iowa Clinic

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