Description

Provides prompt, tactful, friendly, courteous and efficient customer service in the processing of bank transactions. Responsible for protection of the Bank's assets through adequate security and fraud prevention measures.

[Principal Activities (Daily Activities):]{.underline}

Reliably accepts and processes customer transactions consisting of:

--Cash and coin deposits

--Checking and savings deposits

--Mortgage, commercial, and installment payments

--Redeem Series E & EE Savings Bonds

--Cash checks

--Count and wrap coin

--Back-counter processing

--Collect fees for services where applicable

--Issue credit card cash advances

--Prepare cash and general ledger debits and credits

--Night deposit bags and daily mail deposits

--Issuance of Cashier Checks & Money Orders

--Knowledge of Bank's deposit products

Reconciles and balances cash drawer daily in accordance with Bank policy. Efforts to locate unresolved errors. Assures only minimum amounts of cash necessary for efficient teller operation according to policy.

Maintains a clean working area according to policy. Personal appearance is neat and professional according to policy.

Granted authority to authorize Bank Cashier Checks by signature within assigned operating limits.

Complete Currency Transaction Reports for any cash transaction over $10,000 when required.

Responsible for monetary decisions & reporting situations regarding potential fraud.

Responsible for protection of the Bank's assets through awareness of unusual happenings or suspicious individuals.

Maintain appropriate security control of cash and other articles of value in adherence to security policy.

ATM balancing and reconciling as required.

Vault balancing and reconciling as required.

Assist customers with additional products/services to suit customers' needs for cross selling.

Maintains compliance to all government regulations, including Bank Secrecy Act, Regulation E (Electronic Funds), Regulation CC (Funds Availability, CRA and Regulation DD).

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The First Citizens National Bank of Upper Sandusky

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