Title: Operations Supervisor?

Location: City of Industry, CA?

Pay Rate: $66,000 to $76,000 per year, Exempt

Team Management:

Plan, organize, and oversee the work of staff to ensure alignment with organizational requirements and core values. Lead, train, and mentor warehouse associates maintain a positive and productive work environment.

Daily Operations:

Supervise day-to-day warehouse activities and freight forwarding operations across ocean, ground and some air, including picking, packing, inventory management, and order fulfillment. Implement schedule and policy changes as needed.

Oversee load planning for ocean containers, including optimal cargo arrangement weight distribution and securing methods to maximize efficiency and prevent damages as well as hazmat segregation requirements

Coordinate with carriers, agents and vendors to meet service requirements.

Coordinate with port authorities and terminal operations to ensure smooth cargo handling and turnaround.

Process Improvement & Design:

Availability to analyze, understand, design, and implement new processes for new and existing customers, in warehousing, cross-docking, and freight forwarding operations.

Performance Monitoring:

Track and analyze key performance indicators (KPIs) to identify areas for improvement. Implement corrective actions to enhance efficiency, reduce costs, and improve overall warehouse performance.

Quality Control:

Ensure all operations comply with quality standards and customer requirements. Address and resolve quality issues promptly.

Reporting:

Prepare and present regular reports on warehouse operations, including inventory levels, order accuracy, and shipment status.

Warehouse Management Systems (WMS):

Utilize and manage WMS to track inventory, optimize workflow, and ensure accuracy in both warehouse and freight forwarding modules.

Customer and Shipper Complaints:

Direct investigations to verify and resolve customer or shipper complaints.

Act as escalation point for operational issues and affecting customers

Freight and Logistics Management:

Coordinate inbound and outbound shipments to ensure timely and accurate delivery of goods. Manage relationships with freight carriers and resolve logistical issues. Oversee the dispatching, routing, and tracking of goods.

Safety and Compliance:

Enforce safety protocols and maintain a safe working environment. Conduct regular safety audits and training sessions. Promote safe work activities by attending safety meetings and collaborating with staff.

Maintain accurate records and documentation for audits

Ensure all hazmat shipments meet the IMDG code and requirements for classification, packaging, marking, labeling and documentation.

Food Grade Compliance:

Maintain and enforce standards for a food-grade warehouse environment, including cleanliness, temperature control, and pest management.

Facility Operations:

Perform tasks related to receiving, shipping, storing, distributing, and delivering products, parts, and materials. Assemble, address, stamp, pack, unpack, and arrange transportation of products. Load, unload, move, or store items according to documentation and instructions.

Facility Security:

Conduct regular inspections of both interior and exterior perimeters to ensure a secure and safe environment. Continuously assess security measures and provide recommendations for enhancements as needed.

Facility / MHE Maintenance Oversight:

Review facility maintenance concerns, identify required services, and coordinate with appropriate vendors to address and resolve all facility-related maintenance requests and issues.

Other duties as assigned by the supervisor.

Equipment Operation: Operate forklifts and other heavy equipment as needed.

EDUCATION AND EXPERIENCE:

Education: an associate or bachelor's degree in supply chain management, coordination, business administration, or a related field is preferred.

Food Safety Knowledge: Understanding of food safety standards and regulations, including HACCP, GMP, and other relevant certifications, is required.

Six Sigma and LEAN Environment: Knowledge of Six Sigma methodologies and experience working in a LEAN environment is preferred.

Experience: Minimum of 7 years of supervisory experience in a warehouse environment, with a focus on pick and pack operations and freight management, is required.

Software Proficiency: Proficiency in Warehouse Management Systems (WMS) and other relevant software applications is required.

Leadership and Development: Proven ability to lead and develop a team, with strong organizational and communication skills, is required.

Problem-Solving Skills: Excellent problem-solving abilities, capable of making quick and effective decisions under pressure, are required.

Attention to Detail: High attention to detail and commitment to accuracy in all aspects of warehouse operations and freight management is required.

Equipment Operation: The Ability to operate a forklift is required. The ability to move other heavy equipment as needed is required

Ability to work under pressure and meet tight deadlines in a fast-paced environment.

PHYSICAL DEMANDS:

Lifting and Carrying: Regularly lift and move objects up to 50 pounds.

Standing and Walking: Prolonged standing and walking throughout the warehouse.

Bending and Stooping: Frequent bending, stooping, and kneeling.

Climbing: Occasionally climb ladders or stairs.

Pushing and Pulling: Regularly push and pull carts or equipment.

Manual Dexterity: Use hands to handle objects and operate equipment.

Visual Acuity: Good vision for reading labels and inspecting products.

Physical Endurance: Maintain stamina for long hours and busy periods.

Environmental Conditions: Work in varying temperatures, loud noises, and dusty environments.

May require extended hours to meet operational deadlines.

BENEFITS:

Comprehensive Health Care

401k with Generous Matching Contributions

PTO: Enjoy Two Weeks Off in Your First Year!

Celebrate with 11 Paid Holidays Annually

Flexible Spending Accounts and Supplemental Benefits

Employee Assistance Programs (EAP) for your well-being

Approved Freight Forwarders is part The DeWitt Companies, a fourth-generation family of five sister companies that provides relocation, logistics, warehousing and freight forwarding services to businesses, households and military customers all over the world.

We started in 1991 entrusted with the world's freight, we provide ocean freight consolidations, air freight and over-the-road transport of goods. We are the only freight forwarder in Hawaii with terminals on all four major islands. And with more than 300,000 square feet of space, our warehouses can accommodate a diverse set of logistics needs. As a Top 100 3PL provider, our highly trained logistics experts use advanced technology to tailor shipping solutions.

I've you are a current employee of The DeWitt Companies, please see your Human Resources Representative for information.

https://www.thedewittcompanies.com/ccpa/ Equal Opportunity Employer

Equal Opportunity Employer: Women/Veterans/Minorities/Disabled

The Dewitt Companies

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Warehouse Operations Supervisor