Universal Banker, full-time (Fremont, OH) -

Who We Are -

Community Relationships are our priority, and our team here at Croghan Colonial Bank strives to help our communities have the most successful banking relationship possible. Founded in 1888, we proudly serve Sandusky, Erie, Huron, Lucas, Ottawa, and Seneca Counties. Croghan is a recognized leader in community banking throughout the region and focuses on helping all community members achieve their financial goals. We partner with our community to understand financial goals and recommend products and services that help achieve them. We support our communities by providing financial education, sponsorships, and volunteering in our local markets. Partner with Croghan, where we're Helping Good People Make Good Decisions!

Join Croghan Nation! Work for us, and you will be working with us - an empowered group of individuals dedicated to the financial well-being of their customers.

About The Job -

Responsible to build, maintain, and strengthen consumer and business relationships one customer at a time. Expected to provide exceptional customer service and recommend appropriate customer solutions with knowledge of CCB products and services.

Hours -

Monday - Friday 8:15 a.m. - 5:00 p.m.

Saturday Rotations 8:45 a.m. - 12:00 p.m. every other week (half day off throughout the week)

Essential Job Duties --

Proficient in Helping Good People Make Good Decisions.

Actively discovers needs and proactively recommends appropriate products and services

Utilizes financial biographies to enhance customer relationships and facilitate future financial needs

Works with one customer at a time and transitions service requests into fulfilling financial needs

Tracks and reports completed sales and referrals

Meets or exceeds sales goals set forth

Maintains knowledge of CCB products and services while seeking opportunities to develop customer relationships. Actively identifies sales opportunities for CCB partners.

Maintains thorough knowledge of consumer and business products and services

Is fluent in all digital products

Recommends and identifies revisions on all deposit products and services

Processes IRA accounts including transfers and rollovers

Understands the competition

Actively seeks opportunities to refer customers to appropriate CCB partners

Demonstrates peer leadership and provides guidance and training.

Works closely with manager on the momentum of sales initiatives

Ability to lead and positively motivate team of peers

Complies with and maintains working knowledge of applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Ability to travel to and assist at other banking centers as needed

Requirements -

1-3 years of banking experience

High school diploma or equivalent

Must possess excellent judgement and decision-making skills

Strong communication skills

Ability to present a professional image

Ability to exercise sound judgement in resolving customer and employee issues

Maintains a high level of confidentiality

Position requires time management and ability to multi-task

Stay current with bank technology

What We Offer -

Fair, competitive salaries evaluated against benchmarked data on a normal basis

Comprehensive benefits package including Medical, Dental, and Vision insurance

401(k) with a company match, safe harbor and profit-sharing

Bank provided Group Life Insuran

The Croghan Colonial Bank

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