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Billing and Collections Specialist

JOB SUMMARY The Billing and Collections Specialist is responsible for performing billing and related functions.

ESSENTIAL FUNCTIONS Essential functions are duties that are essential or primary to the position or the reason the position exists. An individual must be able to perform the essential functions of the position with or without reasonable accommodation. Enters client enrollment information into the billing system, monitors data, and provides related reports to the supervisor.

Enters data related to the provision of agency services into the billing system, monitors billing functions, and provides related reports to the supervisor

Enters client data regarding case closure into the billing system, monitors data, and provides related reports to the supervisor

Cooperates with other public agencies, including the Department of Human Services, in obtaining information and completing billing and collection services

Assists staff in the completion of various reports by providing statistics and data

Positively represents the department/agency through appropriate interaction, personal appearance, and attitude

SECONDARY FUNCTIONS Secondary functions are duties, which are not exclusive of the position, can be performed by other positions; however, secondary duties are to be performed for the efficiency of The Counseling Center, Inc. Assists administrative staff in Performance Improvement activities for agency as needed

Assists with office tasks as needed

Performs any other duties as assigned by the Program Coordinator/Director

COMPETENCIES Knowledge/skill regarding office practices, procedures, and efficient operation of office machinery.

Ability in the area of effective communication and interpersonal skills with the public and co-workers

Demonstrates appropriate understanding of working with confidential material and situations

Ability to understand and assimilate new information quickly

Ability to accurately complete reports, gather statistics, and transfer data

Knowledge of various funding sources and what is required for billing

MINIMUM QUALIFICATIONS, INCLUDING TRAINING AND EXPERIENCE High School diploma or equivalent

Prior experience of billing procedures related to client accounts and Management Information Systems experience preferred

Knowledge about the disease of alcohol addiction is preferred

The Counseling Center

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Billing and Collections Specialist