Retail Sales Associate

Job Description

The Cigar Vault LLC. is seeking a motivated Retail Sales Associate with a strong passion for premium cigars for our retail location. Our customer service is second to none. Share your passion for fine cigars with a vast consumer audience. Engage our diverse consumer base with enthusiasm and the drive to provide a welcoming in-store experience. We love candidates with a career-driven, team-first approach and an ability to function at a high velocity.

Essential Responsibilities:

Welcome, engage and assist consumers

Provide comprehensive product knowledge

Deliver polite, thorough and genuine one-on-one attention to the customer

Present extensive expertise on cigar blends, tasting notes, regions, price points, cigar-makers and brand histories

Foster consumer loyalty by maintaining exemplary customer service standards

Initiate and close a myriad of sales transactions

Willing to follow Sales Floor protocols at all times

Eager to assist other team members

Monitor and replenish inventory on a daily basis

Fulfillment of customer orders in-store and over the phone

Maintain immaculate product displays

Routine cleaning and maintenance of store

Must possess a team-first mentality

Comfortable in formal work attire

Available weekends and hours of store operation

Qualifications:

Strong passion for premium, handcrafted cigars

Professional, accommodating and outgoing demeanor

Ability to sell deliberately, effectively and seamlessly

Capacity to multi-task, prioritize and handle numerous tasks

Attention to detail

Superb organization skills

Willingness to learn on a continual basis

Ability to accurately track and order inventory

Punctual, polished and responsible character

Superlative work ethic

Strongly Preferred:

Knowledge of premium cigars

Previous experience selling comparable consumer products

Quantifiable and successful sales history

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Friendly and out-going personality.

Excellent communication skills..

Must be able to speak the English language fluently.

Ability to perform basic mathematical functions.

Must be able to handle high-pressure situations.

Customer service experience preferred; tobacco knowledge preferred.

Must be able to work a variety of shifts - including holidays, weekends, evenings, etc.

Strong organizational skills.

Ability to effectively perform multiple tasks.

Ability to interface professionally with business contacts and customers.

Strong understanding of hospitality industry helpful.

Job Details

Part-time | Full-time both available and can discuss a schedule-flexible as it may be.

$11 - $13 an hour

Benefits:

Employee discount

Flexible schedule

The Cigar Vault, LLC

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Retail Sales Associate