Order#: NY1659495 Senior Director of Operations

POSITION OVERVIEW: The Senior Director of Operations oversees Finance and Human Resources. The Senior Director works collaboratively to create systems and processes to strengthen our internal capacity to amplify the organizations external impact. The Senior Director of Operations is part of The Childrens Agendas management team, making high-level decisions to advance the organizations mission by operationalizing its strategic plan.

KEY RESPONSIBILITIES: Management and Supervision Supervises the Director of Finance and Administrative Assistant by providing direction, input, and feedback. Conducts annual performance reviews, goal setting, workplan development and accountability. Manages contracts with consultants and oversees management of vendors for HR, staff professional development, etc. Manages the staff organizational chart, job descriptions, and processes to select, hire, coach, and manage the performance of all employees. Ensure clarity in roles, titles, decision-making rights, and reporting relationships. Strengthens compensation clarity, equity, and growth pathways. Oversees the development, implementation, and ongoing compliance of HR policies, procedures, and the employee handbook.

Administration and Operations Develops systems to ensure consistent, transparent, high-quality organizational decision-making pathways, project management, and reporting. Collaboratively leads internal goal-setting processes to focus concurrent priorities and track progress. Recommends timelines and resources needed to achieve organizational goals, linking internal capacity with external impact. Oversees the planning and implementation of organizational projects and events, including scheduling, goal setting, staff assignments, division of labor, logistics, and accountability. Oversees professional skill development, coaching, and troubleshooting for greater staff productivity and team functioning, ensuring all staff can grow, improve their skills to meet goals, and to excel in their roles and careers. Informs the Director of Finance about staff needs to help develop the annual budget. Oversees data, grant tracking, and reporting systems. Assists the CEO, Director of Finance and development staff to manage grants and contracts, project budgets, budget reports, and annual audit. Oversee the operational functions of the organization including the use of space and equipment, human resources, information technology, databases, and office management. Oversees office lease, including negotiations and landlord relationship. Oversees TCAs shared document libraries and online filing systems. Oversees saving, storing and retrieving historical records such as audits, bylaws, governance guidelines, meeting minutes, and other key corporate documents as needed. Leads all operational and internal reports to the Board of Directors and Board Executive Committee. Fosters positive relationships with funders and donors. Addresses and resolves operational issues as they arise.

EDUCATION AND EXPERIENCE: Bachelors degree or equivalent combination of education and experience, with a minimum of 10 years of progressive leadership experience in operations, HR, or organizational management.

The Children's Agenda Inc.

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Senior Director of Operations