The Arc Attic Treasures

Assistant Manager

JOB DESCRIPTION

Percent of FTE:

100%

Supervisor:

Store Manager

The Assistant Manager is responsible for overseeing the daily operations of The Arc Attic Treasures and supervising retail staff, volunteers and community service workers in the absence of the store manager.

ESSENTIAL JOB FUNCTIONS

Cashiering

Reviews pricing of items, noting price changes or sale items

Operates the cash register and credit card machine

Accurately makes change for customers

Updates discounts for daily sales within Point of Sale (POS) System

Trouble shoots issues with POS System; calls support representatives as needed

Sorting/Pricing

Sorts donations according to standards set by store policy; monitors the sorting of other staff

Prepares items for sale

Prices items according to standards set by store policy; monitors the pricing of other staff

Stocks shelves and racks while ensuring items are appropriate quality

Maintains cleanliness of sorting area

Takes out garbage, breaks down boxes

Maintains well-stocked and aesthetically pleasing sales floor

Maintains excellent back room processing and organization

Customer Service

Greets customers/donors

Informs customers of special sales and promotions

Assists with loading and/or unloading items as needed

Assists customers in locating items and/or prices

Answers incoming calls and arranges for pick-up of goods

Educates staff regarding shoplifting policy

Monitors back room and retail floor to reduce instances of theft

Ensures shoplifting policy is followed and informs the store manager of suspicious activity

Returns voicemails and emails in a timely manner

Maintains appearance and cleanliness of store and back room

Maintains appearance and cleanliness of restroom and break areas

Administrative

Fills in as needed to ensure adequate store coverage

Ensures sale signs are posted for the next day; prepares new signs

Stays up-to-date and knowledgeable on the stores point of sales system, credit card machines and other equipment

Updates the electronic message board and Facebook

Accurately prepares deposits and transports money to the bank nightly

Fills in for Store Manager

Implements store policies and procedures

The Arc of Cass County

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