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Stores Hours:

M-F 9am to 7pm

Saturday 9am to 6pm

Sunday 12pm to 5pm

Must be available to work weekend days

Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program

Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour

Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Team Members:

Free Health Insurance*

Competitive Wages

Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

No cost for Team Member only medical insurance when selecting UnitedHealthcare Choice Plan.

Here's what you can expect as a Retail Customer Service Representative (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Customer Service duties include, but are not limited to:

Providing excellent customer service by greeting customers, interacting with customers in person and on the phone

Processing sales, loans, and extensions

Performing opening and closing store duties

Requirements for the Customer Service Representative (Pawnbroker) role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:

High school diploma or GED

Customer service, cashier, or retail experience

Excellent communication and interpersonal skills

Work well independently and as member of a team

Ability to multitask

Able to pass a criminal background check and drug test

Adhere to all Company policies, procedures, and regulations

Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus

Sales background, a plus

Bilingual, a plus (Spanish is a plus to better assist our Spanish-speaking customers.)

Background requirements:

Candidates must pass drug screen and background check. (Convictions will be reviewed on a case-by-case basis. However, company policy does not permit the employment of candidates with some classes/@types of convictions.)

TEXAS EZPAWN MANAGEMENT INC ET AL TEXAS EZPAWN LP

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