To view the full job description and to apply for this position, please visit

https://www.tabc.texas.gov/about-us/careers/job-openings/

This position functions in a standard office environment with a regular work schedule of Monday - Friday 8:00 AM to 5:00 PM.Employees are expected to work in the office but may be eligible for hybrid telework schedule upon completion of an initial probationary period. For teleworking, you must have a secure, dedicated workspace with reliable internet service.

Performs highly complex (senior-level) administrative support work, including coordinating and monitoring aspects of the administrative regulatory operations for the Licensing department. Work involves providing internal administrative support including disseminating information, assisting with maintaining filing systems, and preparing and editing reports and documents. May provide guidance to others. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment; may occasionally receive instructions, or assistance, as new, or unique situations arise, and assist others in preforming high level work.

MINIMUM QUALIFICATIONS: Graduation from a standard senior high school or equivalent and four (4) years' full-time experience in clerical or administrative support work. Experience and education may be substituted for one another on a year-per-year basis.

Essential Job Functions:

(40%) Provides administrative and technical support to management and other Licensing personnel: Reviews and records essential high-level information to ensure data integrity and confidentiality. Prepares, edits, and distributes information, correspondence, reports, studies, forms, and documents. Manages and schedules travel arrangements for management and other Licensing personnel as needed. Maintains and manages calendar of time sensitive issues, meetings, deadlines, and notifies management of appointments and approaching deadlines. Maintains agency records to include in-office appointments and applications. Provides customer service to both internal and external customers. (30%) General office management duties: Provides administrative support associated with maintaining the department. Maintains a level of office supplies for the department to include submission of orders and completion of regional purchase requests, requisitions, and receiving reports. Maintains and reports record retention files, as needed. Ensures all information received for Licensing is date stamped, tracked, and distributed to the appropriate licensing personnel. May work with the inventory custodian to ensure all Licensing equipment is accounted for. May answer Licensing inquiries, conduct research, and explain rules, regulations, policies, and procedures. (20%) Creates and maintains spreadsheets, databases, and reports. Establishes and maintains record-keeping systems. Reviews and proofreads documents and forms for accuracy and completeness. Maintains files and updates to the agencys database systems for work activities pertaining to licensing tasks. (10%) Education, Training and Other Work Activities: Completes all annual training assignments and attends licensing-related and other occupational training as required. Must maintain all Licensing related certifications. May prepare and compile presentation and training materials. May assist with coordination of agency-hosted training sessions. Performs related work as assigned.

KNOWLEDGE, SKILLS, ANDABILITIES:

Knowledge of general office practices and administrative procedures.

Knowledge of business terminology, spelling, punctuation, and grammar.

Skilled in the use of electronic data and/or word processing office equipment and software including Microsoft Office (Word, Excel, PowerPoint, Outlook), PowerPoint and Adobe Acrobat.

Skilled in exhibiting polite and professional communication via phone, e-mail, in person and mail.

Ability to implement administrative procedures; to interpret rules, regulations, policies, and procedures; to communicate effectively; and to provide guidance to others.

Ability to analyze and solve work related problems.

Ability to work independently, perform as a self-starter and meet critical deadlines.

Ability to follow instructions and communicate effectively both orally and in writing.

Ability to maintain confidential and sensitive information.

Ability to maintain files and records.

Ability to interpret rules, regulations, policies, and procedures.

Ability to collaborate with the agency employees and the public in a professional manner.

MILITARY OCCUPATIONAL SPECIALIST (MOS) CODE: MILITARY OCCUPATIONAL SPECIALIST (MOS) CODE:

Veterans, Reservists or Guardsmen with an MOS or additional duties pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply. For more information see the Texas State Auditors Military Crosswalk at

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions

TEXAS ALCOHOLIC BEVERAGE COMMISSION

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