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Discover a more connected career

The Operations Manager, serving as a liaison between projects assigned personnel and executive management. It is accountable for establishing and maintaining a mutually beneficial working environment for the location's employees, providing management, communication and leadership to facilitate sound business decisions across multiple customer contracts to ensure division success. Monitors and ensures customer satisfaction and cultivates new business opportunities.

Connecting you to great benefits

Weekly Paychecks

Paid Time Off, Parental Leave, and Holidays

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

401(k) w/ Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Discounts on gym memberships, pet insurance, and much more!

What youll do

Assumes complete responsibility for the assigned Construction Division, its operations, its equipment and its facilities

Assumes complete responsibility for safety requirements by holding others accountable and supporting commitment to worker safety, workers compensation loss management and DOT compliance in coordination and cooperation with the EHS department

Maintains regular communication with internal and external stakeholders in effort to monitor and ensure customer satisfaction and organizational congruence

Identifies and implements continuous process improvement initiatives to allow efficient service delivery

Identifies, analyzes and reports key performance indicators of divisional operations and holds stakeholders at all levels accountable to them, ensuring employee engagement, maximum productivity and maximum profitability

Monitors and holds others accountable to maintaining an appropriate and effective work schedule and quality control program to ensures the Companys promises of quality and timeliness are met

May be responsible for the employee and subcontractor schedule - budgets time required to meet production deadlines in a safe manner

When utilized, works closely with Project Management personnel to ensure smooth departmental hand offs and appropriate information and documentation flow

Acquires complete knowledge of assigned contracts including in depth knowledge of units, pricing, systems and other specific customer requirements. Trains and holds direct reports accountable to such knowledge as it is necessary to effectively perform their jobs

Seeks new business opportunities

Actively involved in the bid compilation and contract negotiations

Negotiates unit additions with the customer as they arise

Actively seeks knowledge of business finances on a weekly basis

Adjusts work activities to make financial success a priority

Monitors work being performed to ensure compliance with safety requirements and contract terms

Ensures equipment is maintained per established Manufacturer and Company standards

Manages equipment procurement needs using cost vs benefit analysis

Ensures the accuracy of employee time and production records. Follows company processes to address discrepancies

Actively seeks and actively participates in the on-boarding process of new Subcontractors

Effectively identifies need for, acquires and manages an appropriate workforce in correlation with customer demands in participation and support of Human Resources

Ensures that both positive and negative feedback are delivered and appropriately documented in a timely manner, either personally or through appropriate delegation, in alignment with Company procedures regarding employee performance reviews

Creates and maintains individual employee development plans

Seeks and implements opportunities for employee development

May perform the duties of field personnel as needed

Other duties as assigned

What youll need

Bachelors Degree in an industry-related Engineering or Project Management field and 2-4 years of hands-on

Telecommunications industry-specific experience, or combination of education and experience is required

Proven leadership in a cross functional team environment

Strong negotiator and consensus builder

Commitment to technology-driven process improvement

Proficient word processing, spreadsheet, database, Internetand cloud-based computer skills are required. Working knowledge of Google suite of applications strongly preferred

Travel is required

Core Competencies

Teamwork and Servant leadership

Complex problem solving and critical thinking

Exemplary communication skills, both written and verbal

Openness to change

Ability to develop and maintain relationships

Meticulously Organized

Self-motivated and driven

Organizational commitment and congruence

Work Environment/Physical Demands

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequent sit, stand and/or walk

Occasionally bend, squat, kneel, crawl or twist on concrete, dirt or gravel surfaces

Frequent use of sight (specifically, close to perform computer work), hearing and voice

Use of hands, arms, and fingers to perform routine and repetitive tasks

Occasional light to moderate lifting (up to 30 lbs)

Occasionally work in adverse weather conditions and uneven surfaces

Wear required personal protective equipment if required

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The wage range for Operations Manager is$90,000.00

$115,000.00

Why work with us Your career here is more than just a job it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do bes

TELCOM CONSTRUCTION, INC

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Operations Manager