The Site Reliability Engineer (SRE) is responsible for playing a critical role in ensuring the reliability, scalability, and performance of TRS Information Technology Infrastructure. The incumbent will assist in managing a complex application and infrastructure environment which includes Windows and Linux servers, Microsoft Active Directory, and cloud-based infrastructure such as Microsoft 365. This position will work closely with IT staff and agency employees.

The Site Reliability Engineer Senior (SRE) is responsible for ensuring the reliability, scalability, and performance of our Information Technology Infrastructure. The incumbent will oversee the management a complex application and infrastructure environment which includes Windows and Linux servers, Microsoft Active Directory, and cloud-based infrastructure such as Microsoft 365. This position will work closely with IT staff and agency employees.

This vacancy will be filled at one of two levels - Site Reliability Engineer OR Site Reliability Engineer Senior. Selected applicant will be offered the position that most closely matches their education and experience.

Salary Range Site Reliability Engineer: $89,286.00 - $111,608.00 Site Reliability Engineer Senior: $108,036.00 - $135,044.00

WHAT WILL YOU DO:

Site Reliability Engineer

Core System and Identity Engineering

Automates processes and integrations across multiple technologies using Infrastructure-as-code, primarily using PowerShell.

Collaborates closely with cross-functional teams to design, implement, maintain, and monitor IT infrastructure.

Provides infrastructure support focusing in areas such as Microsoft Active Directory, Windows and Linux server administration, and Microsoft 365.

Utilizes source control, continuous integration and delivery, and configuration management processes and tools.

System Support and Maintenance

Analyzes and diagnoses infrastructure problems.

Contributes to the assessment of future information technology requirements and participates in developing long-range, comprehensive infrastructure planning and roadmaps.

Assists in the installation, configuration, monitoring, and maintenance of the IT infrastructure.

Collaborates closely with cross-functional IT teams and agency staff to establish and sustain scalable, reliable, and high-performing systems, ensure infrastructure security, and consult with teams to identify necessary tasks for supporting project initiatives.

Monitors applications and systems for compliance with licensing agreements and system availability.

Contributes to the planning, organization, coordination, and occasionally leads special projects.

Research developments in the site reliability engineering field including emerging technologies and trends, and then recommends processes and tools to help continuously improve processes and procedures to deliver business value.

May be required to be available for on-call duty or scheduled for after-hours work.

Performs related work as assigned.

Site Reliability Engineer Senior

Core System and Identity Engineering

Designs and automates processes and integrations across multiple technologies using Infrastructure-as-code, primarily using PowerShell.

Collaborates extensively with cross-functional teams to create, implement, maintain, and monitor IT infrastructure.

Provides advanced support and expertise in infrastructure focusing in areas such as Microsoft Active Directory, Windows and Linux server administration, and Microsoft 365.

Demonstrates expertise in utilizing source control, continuous integration and delivery, and configuration management processes and tools.

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