Position Summary:

The position is responsible for administering Veteran, Dependent, and Servicemember Education Benefit programs for the veterans, eligible dependents, and current servicemembers as they pursue their academic goals here at TCC.

Essential Functions

Direct, manage and implement the day to day administration, policies, and procedures in regard to veterans and eligible dependents using VA education benefits, servicemembers using Department of Defense (DoD) education benefits, State and Institution veteran or servicemember related tuition waivers, and supervision of VA Work-Study students.

Authority to approve and submit all final documentation and correspondence to the Department of Veterans Affairs (VA) and DoD, as the Institution's designated Certifying Official in all matters relating to VA and servicemember education benefits.

Advise students and refer to appropriate campus services as needed regarding their satisfactory progress within their declared program of study and to rules and regulations specific to VA and DoD education guidelines; coordinate with advisors, program and department chairs on current degree requirements. Remain current on all State and federal regulations.

Plan, organize, direct, and coordinate all day to day operations of the Veterans Services Office. As the Program liaison, provide information to students eligible for, and receiving VA or DoD educational benefits. Answer inquiries concerning VA or DoD education benefits. Determine individuals' specific eligibility for @type of VA or DoD education benefit and assist students in the application process for appropriate VA or DoD education benefit.

Establish required program standards by maintaining and updating files on all students receiving VA or DoD education benefits. Develop, plan and organize the means to monitor the academic progress of all students using VA or DoD education benefits.

Analyze program participants' performance based on program policies, procedures, and practices specific to VA or DoD education benefits and conformance with rules and regulations unique to compliance and receipt of VA or DoD Education Benefits.

Communicate to various Department of Veterans Affairs or Department of Defense agencies through person-to-person, email, electronic Internet transmission, phone, fax, and written correspondence and documentation of information specific to VA or DoD Education Benefits program requirements.

Hire, train, supervise, and direct the tasks of VA Work-Study Students within Federal regulation parameters unique to the VA Work-Study Program. Delegated authority as VA Certifying Official to sign VA Work-Study contracts and to sign timesheets for VA Work-Study personnel.

Use all computer applications to include Student Management System, word processing, database and spreadsheet software to develop and maintain necessary reports and correspondence as required for supervisor, Veterans Affairs Regional Processing Offices, Department of Defense, and State Approving Agencies.

Interpret, review and develop program specific procedures, rules and regulations regarding VA or DoD education benefits and State and Institutional tuition waivers specific to eligible veterans, eligible dependents of veterans, and servicemembers.

Attend state, regional, and national conferences and trainings as necessary to remain current on policies, procedures, and regulations specific to VA and DoD education benefits and programs.

Perform other duties as assigned.

Qualifications

Duties of the position require knowledge, skills and abilities:

Ability to work independently, efficiently and effectively in

Tacoma Community College

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