This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1275373

Housekeeping Manager\ Stowe Country Homes | Stowe, Vermont\ Reports to: Property Operations Manager\ Status: Full-Time, Exempt\ Position Summary\ Stowe Country Homes is seeking a dynamic and hands-on Housekeeping Manager to\ lead and elevate our housekeeping operations across a portfolio 150+ luxury and\ seasonal vacation rental properties. This role is essential to ensuring our five-star\ standards are met and exceeded, and to delivering the consistently high-quality\ experience our homeowners and guests have come to expect.\ The ideal candidate is both operationally savvy and guest-\ service orientedcomfortable managing contractors and full-time staff, overseeing the\ launch of a new commercial laundry facility, and continuously refining\ our cleaning processes and systems.

Key Responsibilities

Supervise, train, and schedule a team of full-time housekeepers and\ contracted cleaners to meet seasonal and operational demands.

Oversee daily housekeeping operations, including property inspections, inventory\ checks, and adherence to brand standards.

Launch and manage daily workflow of a new on-site commercial laundry\ operation, including equipment oversight and production scheduling.

Maintain quality control through regular property checks and implementing\ corrective action when needed.

Collaborate with the Maintenance Manager to ensure all guest and homeowner\ expectations are met pre-arrival.

Track and report housekeeping performance metrics, including labor costs,\ overtime, and property readiness.

Implement and enforce OSHA safety standards, cleaning protocols, and best\ practices for chemical handling.

Maintain and manage inventory of linen, amenities, and housekeeping supplies;\ oversee ordering and stock rotation.

? Participate in the recruitment, onboarding, and continued training\ of housekeeping staff.

Coordinate with Owner Services and Guest Services to ensure a seamless\ transition between guest stays and property turnovers.

Qualifications

Minimum of 3 years of experience in housekeeping leadership, preferably in\ luxury vacation rentals, resort hospitality, or a high-volume property management\ environment.

Proven ability to manage both internal teams and external vendors/contractors.

Strong knowledge of cleaning protocols, inventory systems, and laundry\ operations.

Exceptional attention to detail, organization, and follow-through.

Proficient in property management software (experience with Breezeway or Streamline a plus).

Comfortable working weekends and holidays during peak seasons, with flexible\ availability during winter (NovemberApril).

Valid drivers license and reliable transportation required.

Compensation & Benefits

Competitive salary commensurate with experience

Paid time off and company holidays

Opportunity to shape and lead a new operation within a well-established local\ business

Collaborative, supportive team culture with growth potential

Stowe Country Rentals

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