Bilingual Licensed Insurance Customer Service - Spanish

Location: GOLDEN VALLEY, MN, 55427

Salary: $40000.0 - $60000.0/year

Experience: 2 Year(s)

Bilingual Licensed Insurance Customer Service (Spanish/English) - State Farm

Golden Valley, MN | Salary + Bonus (40,000 - 60,000/year)

Signing Bonus!

Join a top-performing State Farm agency as a bilingual (Spanish/English) Customer Service Representative. Help customers with insurance coverage, claims, and policy changes while growing your career in a fast-paced, professional environment. Must be fluent in Spanish and English. An active Property and Casualty license is required prior to starting.

Responsibilities

Establish and maintain customer relationships with follow-up as needed
Provide prompt, accurate, and friendly customer service, including inquiries about insurance coverage, policy changes, claims, transfers, and billing
Use a customer-focused, needs-based approach to educate clients about insurance options
Maintain a positive attitude and strong work ethic with a commitment to daily success

Qualifications

Active Property and Casualty insurance license - MN required prior to start
Life & Health license - optional but a plus
Strong communication skills in English and Spanish (written, verbal, listening)
Excellent interpersonal and relationship-building skills
Detail-oriented, organized, and people-focused
Self-motivated and comfortable in a team environment
Proactive problem-solving skills
Ability to learn new computer systems efficiently
Able to multi-task in a fast-paced environment while maintaining accuracy
Eligible to work in the US and complete a background check
Bilingual; fluent in Spanish and English

Compensation and Benefits

Salary plus performance-based bonus
Paid time off (vacation and personal/sick days)
Signing bonus
Disability and life insurance
Retirement plan with company match
Valuable professional experience
Opportunity for growth and advancement within the agency

About Our Agency

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies

Employees of State Farm agents are not employees of State Farm

Selected candidates must meet licensing requirements and complete training programs

#SMAC

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Stephanie Swanson - State Farm Agency

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Bilingual Licensed Insurance Customer Service - Spanish