Primary Location: 1201 San Jacinto Blvd, Austin, Texas 78701

Part-time Position:

Must be able to work 24 hours weekly between 7:30 am - 4:00 pm Monday-Friday

Hiring Rate:

$3,033.00 per month

Salary plan

: A13

Job Class (Code):

0134 Customer Service Representative III

Job Posting:

December 9, 2026 - until closed

Organization Overview:

The State Preservation Board (SPB) was established for the purpose of preserving, maintaining, and restoring the

State Capitol and the 1857 General Land Office, which houses the Capitol Visitors Center. Since that time, Agency operations have expanded to include care of the Governor's Mansion, operating the Bullock Texas State History Museum, Texas State Cemetery, Capitol Mall and three Capitol Complex legislative office buildings. We provide educational programs centered on Texas history, government and culture. These services benefit the citizens of Texas and its visitors. For more information about the State Preservation Board visit

https://tspb.texas.gov/

Benefits:

Medical, dental, vision and other insurances, a defined benefit pension and 401K retirement plans, parental leave, flexible spending and dependent care accounts options, free parking and free Museum Membership. For more information about State of Texas Employee benefits visit the

Employees Retirement System

website.

Position Summary: The Texas Service Awards Facilitator reports to the Head of Warehouse and Logistics and works under general supervision, with limited latitude for the use of initiative and independent judgment. This position routinely manages the Texas Service Awards program. Responsible for establishing each state agency, their award tiers and requirements in our software system then generating their award credentials and communicating them to recipients. As awards are redeemed, responsible for safely and accurately shipping to recipients as each respective agency requires. Facilitator will be the main point of contact for any customer service issues regarding Service Awards. Responsible for securing purchase orders and invoicing each agency as detailed in their purchase order. Will work with the Ecommerce Coordinator and Head of Warehouse and Logistics in presentations to prospective agencies. As time allows after completion of Service Award duties will support the Replenishment Coordinator in the safe and accurate transfer of retail merchandise, displays, and equipment to the various locations throughout the Capitol Complex and interacts with customers, both internal and external, on a regu[]{style="l

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STATE PRESERVATION BOARD

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Texas Service Awards Facilitator - Part time