Job Description:

Your primary responsibilities as a Bank Teller will include providing exceptional customer service, executing a range of financial transactions, and supporting the branch team's sales initiatives. This will involve identifying and referring sales opportunities to the relevant departments for further action.

Essential Functions

Provide excellent customer service and communications skills.

Maintain customer confidence and protect bank operations by keeping information confidential.

Actively contribute to meet the branch business goals, as well as individual sales and customer service goals.

Provide account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.

Record transactions by logging cashiers checks and other special services; preparing currency transaction reports.

Complete special requests by closing accounts, taking orders for checks, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals.

Process address changes and collect security box rental fees.

Build customer relationships and participate in cross-selling and offer new products.

Maintain a supply of cash and currency and turns in excess cash and mutilated currency to Lead Teller.

Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery.

Maintain customer confidence and protect bank operations by keeping information confidential.

Comply and stay up to date with applicable laws and regulations.

Reconcile cash drawer by proving cash transactions, counting, and packaging currency and coins.

Accurately close out the teller terminal and remit daily work to supervisor.

Actively promote teamwork, leading by example and taking initiative to assist others.

Qualifications and Requirements:

High school diploma or equivalent; bachelor's degree in business, finance, or a related field is a plus.

Effective communication and interpersonal skills, with the ability to build and maintain relationships.

Excellent organizational and time management skills, with the ability to prioritize and multitask effectively.

Proficiency in using office software, such as Microsoft Office (Word, Excel).

Attention to detail and accuracy in handling client information.

Ability to adapt to a fast-paced and changing environment.

Working Relationships/Contacts

Internal: Regular contact with employees at all levels regarding all banking needs and services.

External: Regular contact with customers.

How to Apply: Please apply directly on Indeed or send your resume to hr@statebankofdekalb.com.

STATE BANK OF DEKALB

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