Position Type Full Time

Job Shift Day

Education Level 4 Year Degree

Description

POSITION SUMMARY:

The Marketing and Communications Manager is a full-time position which reports to the Chief Philanthropy Officer and oversees the planning, production, and execution of marketing strategies, external communications, website, and media efforts, and supports special events, including the annual Great Hearts Gala.

Principal Accountabilities:

Develop and execute all marketing strategies for fundraising and program awareness

Oversee the development and execution of all creative marketing materials in support of fundraising campaigns, client recruitment, and ongoing organizational needs

Manage organization's social media channels and continually develop strategies for greater online engagement with target audiences

Develop and execute communications plan, including weekly newsletters, direct mail, donor updates, and annual reports

Develop and maintain organizational brand identity

Write, proofread, and design creative content across different mediums

Coordinate media efforts, including interviews, videography, and photography in partnership with contracted PR firm

Continually research and provide feedback on relevant marketing, communications, and event trends

Research and generate client stories to tell organizational stories in compelling, inspiring ways

Support the annual event through event materials creation, program development, marketing, and day-off execution

Manage and maximize the Starfish website to ensure it is up to date, accurate, and easy to use for clients and donors

Work in partnership with Chief Philanthropy Officer to train and support Starfish Board and key volunteers to leverage their voice and network in support of Starfish through social media and ongoing messaging

Other duties as assigned by supervisor

Required Qualifications:

Education: Bachelor's degree in marketing, communications, or related field

Experience: Five or more years of relevant experience or training; special consideration for nonprofit marketing experience

Knowledge, Skills, and Abilities:

Strong portfolio of graphic design work

Excellent prioritization, organization, and project management skills

Strong written and verbal communication skills

Excellent interpersonal skills with ability to effectively work with donors, volunteers, media contacts, clients, and staff in a professional, friendly, and courteous manner

Skilled in writing and editing content with attention to detail

Experience managing social platforms including Facebook, Instagram, and LinkedIn

Graphic design: Experience with software such as Illustrator, InDesign, Spark, or other graphic design programs preferred

Photography: Experience shooting photo in dynamic situations and editing with software such as Lightroom or Photoshop preferred

Video: Experience with video editing programs such as Premiere Pro or Final Cut Pro preferred

Flexible schedule

Physical Requirements: This job primarily operates in-person in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and printers.

Starfish Family Services is an Equal Opportunity Employer

EOE/M/F/D/V

Starfish Family Services, Inc.

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Marketing and Communications Manager