This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2551631

We are seeking a dynamic and dedicated Customer Service Representative to join our busy and fun team! We strive to treat our clients like family and friends. We are very busy and need help to keep that standard. In this vital role, you will be the friendly face and helpful voice for our customers, providing exceptional support and ensuring their needs are met with enthusiasm and professionalism. Your positive attitude, organizational skills, and ability to manage multiple tasks will help create a welcoming environment both in person and over the phone. This paid position offers an exciting opportunity to develop your office management and customer service expertise while making a real difference in our clients experiences. We will support you in acquiring your insurance license.

Duties

Greet customers warmly at the front desk, ensuring a positive first

impression

Handle multi-line phone systems efficiently, directing calls

accurately and courteously

Manage appointment scheduling, calendar management, and follow-up

communications

Assist with data entry, filing, and maintaining organized records

using Microsoft Office and Google Workspace tools

Provide exceptional customer support by answering inquiries,

resolving issues, and offering product or service information

Support office management tasks such as bookkeeping, proofing

documents, and managing office supplies

Maintain professional phone etiquette and ensure clear communication

with clients and team members

Requirements

Strong computer literacy with proficiency in Microsoft Office (Word,

Excel, Outlook), Google Workspace, and data entry skills

Excellent organizational skills with the ability to multitask

effectively in a fast-paced environment

Exceptional phone etiquette, time management skills, and attention

to detail including proofreading and typing accuracy

Helpful to have: Office experience involving front desk duties,

multi-line phone systems, filing, and administrative support

Join us in delivering outstanding service while advancing your career in a vibrant office setting! We value energetic individuals who thrive on helping others and are eager to grow professionally. This is a paid position committed to supporting your development in customer support, office management, and administrative excellence.

Benefits:

Health savings account

Paid time off

Work Location: In person

Speakman Agency

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