QUALIFICATIONS INCLUDE:

Previous experience in hospitality management or hotel management is preferred

Familiarity with night audit procedures is highly desirable

Strong customer service skills with a focus on guest relations

Bilingual or multilingual abilities are a plus, enhancing communication with diverse guests

Experience with front desk operations in a resort or hotel setting is beneficial

Proficiency in using multi-line phone systems and handling various communication channels

Join our team as a Front Desk Clerk/Night Auditor and contribute to creating memorable experiences for our guests while advancing your career in the hospitality industry

Obtaining a Pool Operation Certificate is required

DUTIES INCLUDE:

Welcome guests upon arrival and provide a warm, friendly atmosphere

Manage check-in and check-out procedures efficiently while ensuring accuracy in guest accounts

Handle guest inquiries and resolve any issues or complaints promptly to ensure satisfaction

Conduct night audits to verify and balance daily transactions, ensuring financial accuracy

Maintain knowledge of hotel services, local attractions, and events to assist guests effectively

Operate multi-line phone systems with professionalism and excellent phone etiquette

Collaborate with other departments to enhance guest services and overall experience

Ensure the front desk area is clean, organized, and well-stocked with necessary supplies

Run night audit at the appropriate time

Set breakfast out and be interactive with the guests

Full-time position, working three days from 3:00 p.m. - 11:00 p.m. and two days from 11:00 p.m. - 7:00 a.m.

$13.00 per hour and up, depending on experience, to start.

To apply for this position, submit a completed generic application to Job Service.

Application is available in Tray 1 at Glendive or Sidney Job Service, or, contact the Glendive Job Service office at 406-377-3314 extension zero or GlendiveJSC@mt.gov to have the generic application mailed, emailed or faxed to you.

Spark by Hilton

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Front Desk Clerk