ESSENTIAL FUNCTIONS

Prepare commercial loan closing packages according to guidelines established by the Bank in a timely and accurate manner; Reviews loan packages for accuracy prior to delivery to the Banker

Coordinate closings with lenders, attorneys, insurance agents and customers

Order title searches, UCC searches, appraisals and flood certifications as needed

Approve the disbursement of closing funds and issues loan proceeds checks and wires

Review closed and funded loans for document completion, ensure that loans are booked in a timely and accurate manner

Contact settlement agents, register of deeds and title insurance agencies to obtain post-purchase documentation as necessary. Maintain a tickler system on outstanding insurance policies and any other post-closing documentation (collateral and exception monitoring) and reports on status during weekly meetings

Prepare and process new accounts and fund transfers as related to loans. Maintains customer account records and performs basic service transactions such as address changes and accepting loan payments

Provide exceptional client service through offering assistance and responding to questions and requests for information for clients. Informs Bankers of pertinent information

Ensure the accuracy and uniformity of legal and loan documents, which minimizes the risk of loss to the Bank

Ensure loans are closed and maintained in accordance with regulatory requirements, as well as Bank policies and guidelines

Maintain financial statements/tax return reports, exception reports and insurance reports daily and updates loan officers monthly on any outstanding documents needed

Review Past Due reports, Balance Summary reports, Closed Account reports and alert Banker to any material changes or upcoming deadlines

Fund and authorize the release of loan funds based on loan approvals and contractual requirements

Assists Bankers in development of cross-selling and other sales activities and opportunities when appropriate

Remain knowledgeable of all State and Federal lending and documentation regulations as well as Bank policies and guidelines ensuring compliance

May be asked to coach, mentor or train others as a subject matter expert

Provide support (filing, scanning, email / mail correspondence, etc.) to Bankers

Provide back-up support to other Loan Assistants

OTHER DUTIES

Accepts other duties as assigned.

COMPETENCIES

Client service

General banking knowledge

General mathematic abilities

Qualifications and Education Requirements Education:A high school diploma or equivalent is required. Bachelors degree or additional course work in banking, finance or lending is an asset.

Experience:A minimum of two years of Commercial Banking support experience or client service experience within a financial institution. Experience should include loan review, documentation, client service and compliance.

Knowledge:Must have a complete knowledge of all State and Federal lending regulations, as well as Bank policies and procedures. Must be knowledgeable of all Bank products and services. Must be well versed in insurance and documentation requirements for all loan products. An in-depth understanding of interest and payment calculations is essential. Understanding of consumer loan products and regulations is a plus.

Skills:Must have excellent verbal and written communication skills as well as well-developed client service skills. Excellent organizational, time management and administrative skills are required. Must be proficient in the use of basic office equipment with emphasis on typing, calculator and computer. Proficiency in the use of Microsoft Word, Excel and Outlook is required.

TRAINING REQUIREMENTS/CLASSES Required annual compliance training.

RECOMMENDED ADDITIONAL TRAINING New Employee Orientation

Supervisory Responsibility This position has no supervisory responsibilities.

PHYSICAL DEMANDS/WORK ENVIRONMENT Must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.

Reasonable accommodations made to enable individuals with disabilities to perform the essential functions.

TRAVEL This position may require some travel from time to time.

SouthState Bank, N.A.

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