JOB SUMMARY:ServU Credit Union offers a workplace where employees feel valued. In a world of technology and automation, we know that our employees provide the meaningful touchpoints that our membership wants and needs. We are dedicated to the growth and success of our employees. We provide a healthy work-life balance and a supportive work environment.ServUs mission statement is to responsibly serve the financial needs of our membership in a manner than exceeds their expectations. We are member focused and are proud to serve 17 counties in our local area. We are committed to offering financial services as well as giving back through community events.ServU provides a comprehensive benefits package including major medical, competitive salaries, 401(K) and generous paid time off. To find out more about ServU, please visit our website at servucu.com.JOB DESCRIPTION:Oversees the real estate lending portfolio and team, managing real estate products and team from origination through servicing. Leads underwriting, and compliance efforts while supporting loan growth and portfolio quality. Manages team, vendors, and members to ensure efficient processes, strong relationships, and sound real estate practices aligned with organizational goals. Works closely with lending leadership to execute lending initiativesESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise and train department staff in procedures, practices and policies Oversee staff interaction with members Mentor teammates in the department Loan officer Manage and build RE LOS Create and update procedures for all real estate products Take and process mortgage applications, as needed Review and approve consumer and real estate loans in loan approval authority Develop and prepare reports for management and Board as requested Obtain a thorough knowledge of loan procedures and policies Thorough knowledge of lending and real estate rules and regulations Understanding of secondary market guidelines Process files and employee loans Review and underwrite loan applications Balance service and risk for the organization Cross sell other credit union services Collection calls to delinquent members Ability to perform all functions of the dept Oversight of assistant managers training, development, and duties Develops and maintains relationships with appraisers, attorneys, title companies, and monitors turnaround times Vendor due diligence Community involvement is a requirement of this position as outlined in the ServU Employee Handbook. Complies with all federal, state, and organizational policies, procedures, and processes, including (but not limited to) the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC). Performs related responsibilities as required.QUALIFICATIONS / REQUIREMENTS: Management experience strongly preferred. Minimum 3-5 years experience in real estate lending Associates degree in business management, marketing or equivalent work experience Experience with the secondary mortgage market, PMI and escrow analysis Advanced computer skills Exceptional judgement and analytical skills Exceptional grammar, communication and writing skills Solid Personal Financial Responsibility Ability to use data and analytics to improve product performance Ability to manage projects in accordance with short and long-range objectives Proven ability to obtain cooperation and build trust internally and externally Able to work efficiently in fast-paced environment with deadlines and high-volume peaks Self-motivated, highly organized, able to work well independently and with a teamServU Federal Credit Union is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

ServU Federal Credit Union

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