Salary Range $18.00 - $20.00 Hourly

Description

$18-$20 Hourly

This position is Part Time, up to 30hrs per week. Flexible hours and days within SCAP's normal business hours.

Helping people reclaim the life they deserve

At Schenectady Community Action Program (SCAP), we believe in supporting one another as we all work collaboratively towards one common goal - eradicating poverty. By joining our team, you will be joining in the mission to help improve communities, alleviate poverty, and change people's lives. SCAP is an anti-poverty agency dedicated to serving low-income individuals and families who "are in economic, educational or social need.". We recognize the importance of employee satisfaction and will provide you with all the tools you need every step of the way. Here at SCAP, we will provide you with competitive wages, work-life balance, career advancement and an amazing benefits package.

We believe that empowering people is the best way to help families move out of poverty. Come join our team if you're looking to make a positive impact on our local community.

What SCAP offers for you!

Paid Sick Time

Paid Vacation Time

Company Holidays

403(b) with Company Match!

Referral Program

Employee Assistance Program (EAP)

AND MORE!

Responsibilities

Answer multi-line phone system; take clear, concise messages and direct calls to appropriate persons using a customer friendly approach.

Greet Customers and business associates with a pleasant and professional demeanor, determine reason for coming to SCAP and professionally assist them as needed.

Responsible for timely and accurate data collection, data entry and generating reports from databases as requested. Ensure this function is up to date at all times.

Maintain up-to-date customer files, including electronic files, in an organized and retrievable manner and complete file audits as requested. Conduct routine and timely follow-up of customer's referrals, applications, etc.

Support systems for enrollment, recruitment, selection, eligibility and attendance (ERSEA) and assist with recruitment efforts designed to actively inform families with eligible children.

Maintain agency-approved tracking system(s) for reports, applications and administrative tasks in an updated, retrievable and accurate manner. Conduct data entry and retrieval as directed.

Cover for the Pre-K Program Secretary as needed in the absence of the Pre-K Program Assistant, ensuring the front desk reception is covered in an efficient and secure manner.

Qualifications

Requirements

Associate's Degree and three (3) years related and progressive experience. Bachelor's Degree preferred.

Demonstrated excellent written and verbal communication skills with good knowledge of appropriate boundaries and exercising confidential protocols.

Must be able to answer multi-line phone system, demonstrate organizational skills and manage multiple priorities while providing a high level of professional support.

Proficient and experienced in the use of technology. Experience with Microsoft Office Products, databases and other software required.

Must provide on a biennial basis a physical from a licensed health care provider, clearing you under New York State Day Care regulations.

Background check is required prior to employment as required by NYS Day Care regulations and Federal Head Start Performance Standards.

Knowledge and understanding of issues related to individuals and families in poverty. Ability to build upon the strengths of those we serve with diverse racial, cultural, social, educational and economic backgrounds, including high risk populations, to provide high-level services and lasting solutions to fit each individual's and family's needs.

If you are a motivated individual and see yourself in this role, please complete our application and we will follow up with you on the next steps of the interview process.

Schenectady Community Action Program is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, veteran status, or any other basis prohibited by law.

Schenectady Community Action Program

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