Competitive Pay and Benefits Package with additional compensation earned through bonuses based on performance.

Rove Pest Control is hiring a Full-Time Customer Success Specialists (CSS) to work in our Novi office. Customer Service Representatives at Rove Pest Control are the first point of contact for our customers. We guide our customers through their problems with empathy and help them get connected to our team of exceptional technicians to get their issues resolved quickly.

Our hard work, commitment, and proactive thinking promote lasting relationships that improve individual and group qualities of life.

Essential Duties and Responsibilities:

Answer inbound calls

Responds to customer emails, voicemails, and tasks in a timely manner

Plan and schedule services

Actively involved in continuous self-improvement

Ability to show empathy to customers

Willingness to help others

Prior customer service is a plus

Below you'll find information about some of what Rove has to offer.

Robust Paid Training & Professional Development Path

Opportunity to grow

Compensation and Benefits Include:

$16-20 per hour

Hourly pay and bonus determined by candidate's experience

Continuous education to give you control over your compensation

Paid Training

Commissions for reinstated customers

401k

Health Insurance

As much as 18 days of PTO available year one, including holiday pay. PTO increases annually.

A career with Rove is exactly that - a professional trajectory filled with opportunity. We offer competitive pay and many of our roles offer incentives based on performance and providing exceptional customer experience.

Here are Rove's FAQs: https://www.rovepestcontrol.com/career-frequently-asked-questions/.

Did you know working with Rove boosts your impact on community (https://www.rovepestcontrol.com/rove-cares/) and public health (http://rovepestcontrol.com/how-is-rove-pest-control-impacting-public-health/) ?

Keywords: full time, customer service, office, competitive earnings, career, management, military, operations leadership, general manager, service, family, growth, education.

micsr

Department

Customer Support

Employment Type

Full-Time

Minimum Experience

Entry-level

Compensation

$16-$20

Rove Pest Control

Latest Jobs

Customer Service Representative