Answer the Call. Save Lives. Earn $27.90/hr Starting Day One.

When an emergency happens,

Public Safety Telecommunicators (PSTs) at Red River Regional Dispatch Center are the first, first responders to jump into action. As the vital link between our community and emergency field responders, you will handle incoming emergency and non-emergency calls, assess situations quickly, and dispatch law enforcement, fire, or medical services with precision and professionalism.

If you are looking for a high-energy, deeply rewarding career where no two days are ever the same, this is your sign to apply!

Compensation and Shift Schedule

Earn a starting rate of

$27.90/hr.

Shift Differential: Earn +$1.00/hr. differential for evening, night, and weekend shifts, plus $1.50/hr. shift differential rates on overtime.

Work 52 FEWER Days a Year: Ditch the boring 5-day grind! Choose between 10-hour shifts (4-day workweek rotation) or a 12-hour rotation that gives you every other weekend off.

Massive Paid Time Off: Accrue PTO from day one! You'll earn 22 days (5.5 weeks!) of PTO in your very first year.

No Experience? No Problem.We offer a

100% paid, 7-month+ intensive training program that gives you all the tools, skills, and confidence you need to succeed as a 9-1-1 first responder.

Skills Key for the Role

Rapid Analysis and Decision-Making: Ability to assess fast-moving situations quickly and make sound decisions under pressure.

Strong Communication Skills: Clear speech, active listening, solid phone etiquette, and de-escalation skills.

Technical Aptitude: Comfort navigating computer software systems, a computer screen based radio console, data entry tools, radio and multi-line phones simultaneously.

Composure Under Pressure: Ability to stay calm, focused, and empathetic during stressful or critical situations.

Core Responsibilities

Receive and evaluate emergency and non-emergency calls via multi-line phone systems with professionalism and empathy

Utilize computer-aided dispatch (CAD) software to log incidents accurately and efficiently

Dispatch police, fire, or medical units promptly using radio communication systems and GPS technology

Gather critical information, determine priority levels, and provide pre-arrival instructions such as first aid or CPR guidance

Maintain clear communication with first responders during incidents, providing updates and support as needed

What You Need to Get Started:

High School Diploma or equivalent

Ability to @type 40+ correct words per minute

Ability to pass a background check and pre-employment screening

RED RIVER REGIONAL DISPATCH CENTER

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Public Safety Telecommunicator