We offer a friendly supportive work environment with the opportunity for travel to diverse locations.

We are a growing manufacturing company based in Coatesville, PA that offers its employees opportunities for professional development through hands on training by some the most knowledgeable veterans in aviation refueling.

The Company: Rampmaster is the premier manufacturer of aircraft refueling solutions, known in both the commercial and general aviation markets for its technical innovation, quality production standards and superior customer service.

We have always pursued quality first, above all else.

At Rampmaster, our long-standing philosophy is to leave the world a better place than we found it.

The Position: We're looking for a Customer Service Technician to provide phone support and some on location support.

Benefits:

Health insurance with premium fully covered by company

Optional dental insurance is available

Paid time off

401(k) with company contributions

Requirements:

Integrity

Strong interest in continuous learning and growth

Mechanical aptitude with experience

Mechanical and electrical diagnostic skills with emphasis on automotive environment

Good phone and person to person etiquette

Computer skills using Microsoft Office products and ability to learn new software

Work both independently and in collaboration with a team

Make critical decisions and see them through to a positive result

Travel domestically and internationally

Valid Driver's License and Passport required

Adapt to evolving work environments

Ability to clear background checks for airports and military locations

Responsibilities:

Technical/diagnostic support over phone and at customer locations of:

Fueling system

Fueling system electrical

CANbus network

Air valves

Hydraulic valves

Air brakes

Diesel engine and transmission codes

Provide onsite training on use and maintenance of Rampmaster equipment

Provide onsite diagnostics and repair of Rampmaster fueling systems and integrated components

Perform pre-delivery quality control inspections of finished Rampmaster products

Conduct classroom instruction to mechanics on maintaining and diagnosing Rampmaster systems

The Location: Rampmaster is based in Coatesville, PA which has easy access to Philadelphia and Delaware, is surrounded by Amish farms and is in highly desirable Chester County.

Why Should You Apply?

Great opportunity to get into the highly desirable aviation industry

Opportunity to travel and meet a diversity of people

Training will be on the job and by the best in the industry

Rampmaster

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Customer Service Technician