About Queens Community House (QCH):

Queens Community House (QCH) is a multi-site, multi-service settlement house dedicated to serving the diverse communities of Queens. Through a broad network of programs for Children and Youth, Adults and Families, and Older Adults, our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. We are proud to welcome passionate individuals from all backgrounds who are inspired by our mission and committed to making a meaningful impact.

About QCH Childcare Network (QCCN):

The QCH Childcare Network (QCCN) supports a growing network of licensed family-based childcare providers across Queens. We assist families with enrolling their infants and toddlers in NYC DOE's EarlyLearn and 3-K programs, and work to ensure that all affiliated programs deliver high-quality early childhood education, nutritious meals, and meet all regulatory standards. QCCN also leads several grant-funded initiatives that empower historically marginalized communities and promote positive maternal-child health outcomes.

Position Overview:

QCCN is seeking a highly organized and detail-oriented Administrative Associate to support critical operational activities. The ideal candidate will bring strong communication skills, a high level of computer literacy, and experience managing data systems in a dynamic, team-oriented environment.

Key Responsibilities:

Maintain accurate child and provider data across multiple platforms, including WES, Sofcare, CAPS Online, and Airtable.

Generate reports for internal tracking and external reporting; support timely and accurate provider payroll processing.

Manage financial documentation, including invoice and receipt submissions via DocLink, and support family fee collection and reporting.

Communicate with affiliated providers regarding data accuracy, compliance, and payment eligibility; flag issues such as excessive child absences or missing documentation to the leadership team.

Maintain organized electronic filing systems and support the adoption of new technologies.

Review vendor documentation for completeness and provide general administrative support as needed.

Qualifications:

Associate's degree required; relevant administrative experience strongly preferred.

Highly detail-oriented, organized, and data-driven.

Excellent written and verbal communication skills; bilingual abilities are a plus.

Ability to manage multiple tasks in a fast-paced, evolving work environment.

Proficiency in Microsoft Office (Excel, Word, PowerPoint), Google Workspace, Teams, and Zoom.

NYC DOE PETS clearance required.

Schedule & Work Environment:

Full-time: 35 hours per week (typically 9:00 AM - 5:00 PM); schedule may vary based on program needs.

Primarily in-person at the QCCN office in Forest Hills, with limited remote work possible upon approval.

Compensation & Benefits:

QCH offers a competitive salary commensurate with experience, along with a comprehensive benefits package, including:

Medical, dental, and vision insurance

Life insurance and flexible spending accounts

403(b) retirement plan

Up to 27 paid leave days annually (17 in your first year)

12 sick days

Paid federal holidays

Professional development opportunities

Queens Community House

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