Job Duties In this role, you will provide high-quality phone support to attorney clients. You'll follow an established process to gather information, document responses, and follow up with potential new clients on a regular basis.

Responsibilities:

Make outbound calls to clients who are requesting our services

Answer incoming calls from potential clients

Providing accurate information to clients regarding their case

Convey the benefits of the Premier Disability services

Gather information, document responses, and keep a detailed record of all customer interactions in our CRM database

Minimum Education Required High School

Minimum Experience Required Excellent oral and interpersonal communication skills

Professional phone manners and a friendly attitude

Active listening skills and problem-solving skills

Ability to handle client objections and de-escalate challenging situations

Ability to retain information and learn new systems quickly

Ability to navigate and multitask across multiple systems and using Customer Relationship Management software (CRM) in a proficient manner

Strong computer knowledge and excellent typing skills at least 50 WPM

Shift First (Day)

Number of Openings 5

Public Transportation Accessible Yes

Veterans Encouraged to Apply Yes

Physical Required No

Drug Test Required No

Compensation $20.00 / Hourly

Additional Compensation Opportunity to earn up to $500 a month in bonuses based on your performance.

Postal Code 55428

Place of Work

On-site

Requisition ID

5680

Job Type

Full Time

Job Benefits

Medical, Dental and Vision insurance.

PTO and paid holidays!

Cafeteria onsite and a subsidized lunch program.

Opportunities to grow within the company!

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

Application Link

https://app.jobvite.com/CompanyJobs/Job.aspx?j=olv4yfwc

Premier Disability Services LLC

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