Description

POLITICO's mission from the very beginning was to win the audience. We dedicate ourselves to providing accurate, non-partisan, impactful information to the right people at the right time so that they can act with confidence and speed. We experiment to avoid being disrupted and we have fun disrupting others. And we are not afraid to risk failure if it means being the best at what we do.

We're hiring a Renewal Specialist to join our dynamic and fast-paced Pro Sales team! This role is designed with flexibility and impact in mind as you'll serve as a floating resource, stepping in to support renewals across a diverse portfolio of small-to-large organizations spanning multiple industries. You'll play a pivotal role in maintaining continuity across the team by filling gaps for Account Managers when needed, ensuring our customers receive consistent, high-quality service and support.

For part-time, we are looking at less than 30 hours per week. If we hire a part-time person, the expectation is working 4 hours per day (Mon-Fri), 20 hours per week.

Who You Are:

Builder and executor of plans focused on renewals across Pro's book of business

Strong communicator who can adapt to both fast-moving transactions and longer-cycle conversations

Naturally curious about the clients' work and how to support it

Goal oriented, organized, detail-oriented, and confident juggling competing priorities

Collaborative and coachable-you're looking to grow, not just deliver

What You'll Do:

Support renewals through proactive outreach, consultative conversations, and cross-sell opportunities

Balance transactional efficiency with deeper engagement where risk or opportunity warrants

Collaborate closely with Customer Success, Sales Enablement, Product, and Marketing to deliver an excellent customer experience

Maintain detailed client notes and pipeline updates in Salesforce

Meet and exceed individual renewal goals

What You'll Need:

2-4 years of experience in a sales and/or account management role

A proven track record of growing accounts through renewals

Experience successfully working cross-functionally with a Customer Success team to deliver client outcomes

High business and sales acumen

Proficiency with Salesforce or similar CRM tools

We value our people. Click here (https://www.politico.com/blogs/meet-politico/2017/08/24/faq-241910) for more on what we offer and what it's like to work for POLITICO.

Let's keep in touch. You can view our list of open positions here (https://recruiting.ultipro.com/PER1013PCLL/JobBoard/b972ff6a-41b7-4e97-9c71-273c2595c77d/?q=&o=postedDateDesc) and email us careers@politico.com. We hope to see your application soon!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

POLITICO

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Renewal Specialist