Since 2001, PlanITROI has been providing global Reverse Logistics, IT Asset Disposition (ITAD), and Asset Recovery Services for OEMs, retailers, Enterprise, Education, and SMB organizations, committed to preserving the highest levels of environmental responsibility and data security while changing lives with their retired computing devices. PlanITROI leverages the circular economy to do social good, by turning clients' returned, retired, or idle IT devices, laptops, PCs, smartphones, tablets, Apple products, etc., into re-certified, affordable technology solutions sold directly and through the largest retailers in the world!

Account Sales Manager Overview: PlanITROI is seeking a results-driven Account Sales Manager to own and grow a portfolio of enterprise and mid-market clients. This strategic role is responsible for driving a minimum of 20% year-over-year growth in service revenue, striving to maintain 100% client retention, and expanding services through up-selling and cross-selling.

The ideal candidate has a strong background in ITAD, IT life-cycle services, MSP, or VAR industries, with a proven track record of managing multi-million-dollar accounts and delivering measurable business impact. Success in this role requires exceptional relationship-building, strategic planning, and consultative selling skills, alongside proficiency in Salesforce and Power BI.

Mission: Own and expand a portfolio of PlanITROI's existing enterprise and mid-market clients, delivering a minimum 20% year-over-year service-revenue growth while safeguarding retention and client satisfaction.

Core Responsibilities:

Strategic Account Planning

Build and execute annual account growth

Build and execute an annual account growth plan for each client, including revenue targets, service penetration goals, risk mitigation, and relationship mapping.

Leverage client data, industry benchmarks, and PlanITROI's value proposition to identify white space and prioritize actions.

Up-Sell & Cross-Sell Execution

Frame and present targeted proposals that tie directly to client KPIs (e.g., cost savings, ESG metrics, compliance, data security).

Coordinate solution design with Operations, Logistics, and Finance to ensure feasibility and margin targets.

Relationship Expansion

Engage C-level, procurement, and operational stakeholders, turning single-department wins into enterprise-wide programs.

Use executive sponsorship and peer-to-peer outreach to deepen influence.

Performance Management

Track account health in Salesforce and Power BI dashboards, including volume trends, margin, NPS, and SLA adherence.

Forecast pipeline, renewal, and expansion revenue with a 30/60/90-day accuracy.

Conduct Quarterly Business Reviews (QBRs) with all assigned accounts.

Issue Resolution

Act as client advocate, escalate to internal teams, and document corrective actions until closure.

Proactively identify leading risk indicators and propose preventive measures.

Qualifications & Experience:

5+ years managing enterprise or large mid-market accounts in ITAD, VAR, MSP, or IT life-cycle services.

Proven record of YoY revenue growth and quota achievement across a multi-million-dollar portfolio for at least two consecutive years.

Hands-on delivery of QBRs, complex proposals, and contract renewals.

Experience in IT asset disposition, data security, ESG reporting, logistics, and reverse supply-chain workflows.

Proficient in Salesforce (opportunity, forecasting, and reporting), Microsoft Excel pivot tables, and PowerPoint storytelling.

Consultative selling and value-based pricing; able to quantify ROI and assist with financial modeling to justify investment.

Effective negotiation and contract structuring experience.

Exceptional verbal and written communication, comfortably influencing senior-level stakeholders.

Organized, self-driven, and resourceful; adept at juggling multiple initiatives without sacrificing quality.

Key Outcomes for the First 12 Months

Increase the combined service revenue of assigned accounts by 20% YoY.

Strive to maintain 100% logo retention and 100% revenue retention.

Target 3+ incremental service wins per client (up-sell, cross-sell, or geographic/site expansion, divisions, categories, etc.)

Conduct Quarterly Business Reviews (QBRs) with all assigned accounts.

PlanITROI Core Values

Driven & Confident

Think Win/Win Always

Own IT/Solve IT

Personal Growth leads to Professional Growth

Innovate & Change the World

Proud to be Part of the PlanITROI Family

Visit our websites:

www.NextraTech.com, www.PlanITROI.com, www.DigitalDreamsProject.com, www.BuyRefurbished.com

The expected salary range for this position is $100,000 to $120,000 per year on base. Actual compensation may be based on a variety of factors, including skills, experience, education, and location. This role is eligible for a bonus, commission. PlanITROI offers a comprehensive benefits package, including health insurance, a 401(k) with company match, paid time off, and more. We are an Equal Opportunity Employer and value diversity at all levels of the organization.

PlanITROI

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