Shift: Day Shift, 9:00 AM start

Compensation: $72,500 - $90,000

Description

An exciting opportunity to join our growing global Digital Cinema team, the Digital Cinema Account Manager will be required to manage and coordinate high-profile feature and trailer projects from asset receipt through to final delivery. Other responsibilities will include maintaining and developing project management processes, project billing, and working closely across all operational departments.

The ideal candidate will be expected to have experience with project management in the media industry coupled with an understanding of media technologies, and operational processes and workflows. They will be highly motivated, possess a flexible attitude, and be able to adapt quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads. The role is office-based in our Burbank facility.

Responsibilities

Provide account management support on Digital Cinema feature projects

Escalation point for customer

Engagement with customers across all levels

Detailed project planning for the team

Forecasting capacity and scheduling

Collaboration with internal departments including Localization, Subtitling, Graphics, and Mastering

Supporting production-led engagement with clients on-boarded to Pixelogic workflows

After hours and weekend support/response for clients and vendors, when necessary

Other duties as assigned

Requirements

Strong skills with Windows OS and Microsoft Office Suite

Passionate about customer experience and customer service excellence

Deep sense of urgency and ability to work in a fast-paced environment; ability to work under pressure and meet deadlines

Positive attitude when experiencing obstacles and enthusiasm to get things done

Good listening skills and an ability to assimilate different viewpoints

Outstanding attention to detail and ability to plan complex projects with urgency

Strong organizational skills

Problem solver with creative and innovative approach and ability to think outside the box

Knowledge of post-production processes, foreign language versioning, and theatrical workflows

Pixelogic Media Partners, LLC

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Account Manager - Digital Cinema