POSITION SUMMARY:

These temporary front-desk positions in our Free Tax Prep program run from January 4th to April 22nd. The administrative assistants are the first point of contact for clients during the peak tax season, responsible for scheduling appointments, communicating with clients via phone and in-person, assisting clients with paperwork, and entering information into a database.

SCHEDULE:

1/4 through 1/14, and 4/19 through 4/22: Monday through Thursday, 9:00am to 3:30pm

1/18 through 4/17: 2 to 4 days per week Monday through Saturday, 9:30am to 5:30pm or 11:30am to 7:30pm.

QUALIFICATIONS:

Good communication skills (bi-lingual skills helpful)

Good interpersonal skills and ability to work in a team environment

Intermediate computer skills including ability to handle various computer applications

Ability to be both organized and flexible in a frequently fast-paced environment

JOB RESPONSIBILITIES:

Schedule and confirm tax preparation appointments, either over the phone or in person. Review program eligibility and required documents with clients.

Greet clients arriving for scheduled appointments, and provide them with intake documents to complete. Review and analyze all intake information for accuracy, and follow-up with clients for missing or incorrect information.

Enter and revise information in the agency database.

Participate in required staff meetings and trainings as directed.

Maintain confidentiality of all information.

EOE/AA/MFDV

To apply, or for more information: please visit:

www.peace-caa.org

or contact Jamie Colucci, Recruiter, at jcolucci@peace-caa.org or 315-634-372

PEACE, Inc.

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Administrative Assistants