Position: Systems & Network Administrator

Status: Full-Time, Exempt, Staff

Department: Information Technology Services

Reports to: Director of Information Technology

Pay: $60,000 - $70,000 annual salary

College Background:

Paul Smith's College is a private, four-year institution with approximately 750 students in both undergraduate and graduate programs. Known as the "College of the Adirondacks," we are the only baccalaureate and graduate degree granting institution located within the six-million-acre, world-famous, "forever-wild" Adirondacks in New York's North Country.

Built on the site of the Adirondacks' first wilderness resort, Paul Smith's Hotel, the college is a haven for those who thrive on adventure. We are renowned for our exceptionally hands-on academics, inclusive community, spectacular location, and significant impact on the world around us.

Position Description:

The Systems & Network Administrator is responsible for managing, maintaining, and implementing all network- and systems related technology on campus. Working closely with a team of ITS professionals on a small college campus, the Systems & Network Administrator will be on the front lines of implementing, maintaining, and improving essential technology services that help the Paul Smith's College community succeed.

Duties & Responsibilities:

Maintain the day-to-day operations of the PSC server infrastructure by monitoring system performance, configuration, maintenance, and repair. Verify production products and services are performing as intended.

Maintain the day-to-day operations of the PSC network infrastructure by monitoring system performance, configuration, maintenance, and repair. Contribute to system, network, and cyber security design and implementation.

Support the systems and network infrastructure such as servers, switches, firewall, wireless controllers, and access points.

Identify strengths and weaknesses of existing network configurations.

Implement network security, standards, and protocols to create resilient networks.

Contribute to system, network, and cyber security design and implementation.

Implement hardware and software to help automate processes and assist campus initiatives.

Assist with escalated Help Desk Tickets.

Share on-call responsibility with the ITS team.

Partner with the rest of the ITS team to build and maintain the system's infrastructure on time and on budget.

Establish and maintain vendor relationships related to IT infrastructure to ensure efficient and sustainable use of college resources.

Pursue professional development initiatives to stay up-to-date on networking and server skills and trends in higher education.

Required Qualifications:

Bachelor's degree or equivalent combination of training and experience, as well as any applicable certifications.

5+ years of experience in an IT-related field.

3+ years as a Windows/Linux System Administrator and/or demonstrated ability.

3+ years as a Network Administrator.

Experience with the following technologies:

Windows Server (2016 and higher)

Hyper-V 2022

Linux Distros (CentOS, RHEL, Ubuntu, etc.)

Storage Technologies & Techniques (SAN, NAS, RAID, etc.)

Basic Domain Controller Traits (Active Directory, DNS, DHCP, etc.)

Basic Server Functions (SMTP, FTP, Web, etc.)

Web Hosting Roles (IIS, Apache, etc.)

Enterprise-Level Switches & Routers (Cisco, Dell, Fortinet, etc.)

Enterprise-Level Firewalls & VPNs (SonicWALL, Fortinet, etc.)

Government Regulations for Higher Education (HIPAA, FERPA, PCI DSS, etc.)

Monitoring Tools (Nagios, cacti, etc.)

Ability to design, lead, and complete projects that are on time and on budget.

Experience training members of the community in technology when needed.

Excellent communication skills, ability to correspond clearly and in a timely manner.

Excellent research skills as well as strong interpersonal, organizational, and problem-solving skills and a desire to work with faculty, staff, and students.

Ability to set goals, understand and follow directions, meet deadlines, keep accurate records, plan ahead, and anticipate problems.

Ability to work both independently and as an integral member of a team.

Ability to remain calm during difficult situations, cope with pressure, and work with frequent interruptions.

Ability to assess, prioritize, and manage tasks with appropriate attention to detail.

Ability to work some evenings and weekends and to travel when necessary.

Ability to work with a broad range of diverse individuals and groups to form a safe and inclusive campus community.

Desired Technical Qualifications:

Fluent in one or more programming languages (PHP, Visual Basic, Visual C++, etc.).

Fluent with one or more scripting languages (PowerShell, Python, etc.).

Experience with cloud technologies including SaaS, PaaS and laaS architectures and how they integrate with on campus infrastructure (storage, authentication, single sign on, etc.).

Experience with the following technologies:

Office 365 & Active Directory Integration

Databases (SQL, mongoDB, etc.)

Paul Smith's College is an equal opportunity employer. Position descriptions are created that focus on essential functions, using inclusive language, and avoid unnecessary or discriminatory requirements.

Paul Smith's College

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