POSITION SUMMARY

We are seeking a highly personable and customer-oriented Dental Office Receptionist to join our team. The ideal candidate will possess exceptional people skills, a cheerful outlook, and the ability to create a warm and welcoming environment for our patients. Bilingual proficiency in Spanish is preferred to effectively communicate with a diverse patient base. As a Dental Office Receptionist, you will play a crucial role in ensuring smooth operations and exceptional patient experiences.

RESPONSIBILITIES

Greet patients warmly and create a friendly, welcoming atmosphere in the dental office.

Schedule and manage patient appointments, ensuring an efficient and organized appointment book.

Answer phone calls, emails, and inquiries from patients, addressing their questions and concerns promptly and professionally.

Collect and verify patient information, including medical history and insurance details.

Assist patients with completing necessary forms and paperwork accurately.

Coordinate with dental staff to ensure efficient patient flow and minimize wait times.

Maintain and update patient records in compliance with privacy regulations.

Process payments, handle billing inquiries, and maintain accurate financial records.

Manage and maintain the reception area, ensuring cleanliness and tidiness.

Assist with general administrative tasks such as filing, faxing, and data entry as needed.

REQUIRMENTS

High school diploma or equivalent; additional certification in office administration or dental assisting is a plus.

Proven experience as a receptionist or in a customer service role, preferably in a dental or healthcare setting

Excellent communication and people skills with a friendly and professional demeanor

Ability to multitask and prioritize responsibilities in a challenging environment.

Strong organizational skills and diligence

Proficiency in using dental practice management software and basic computer applications.

Spanish proficiency to communicate effectively with diverse patients.

Knowledge of dental terminology, procedures, and insurance processes is desirable.

Flexibility to work occasional evenings or weekends, if required

PARIS CHILDREN'S DENTISTRY

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