To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Essential Duties:

Performs pre-Inspection checks prior to departing work site and reports problems as required

Operates assigned vehicles in a safe and courteous manner obeying all federal, state, and local traffic laws at all times; ensures DOT compliance

Assists passengers in and out of vehicles; correctly operates wheelchair lifts and properly secures devices as needed

Collects, accurately records, and deposits transportation fares daily

Reconciles FARE Summary Sheet daily with Manifest(s)

Sends all required paperwork for billing purposes to the Call Center daily

Completes and maintains accident and incident reports, fuel purchases, vehicle condition reports, and other records

Performs timely and accurate data entry and maintains appropriate agency systems

Maintains accurate and up-to-date files, records, and documentation of fares, manifests, inspection records, etc. using tablets and/or computer systems; maintains the integrity and confidentiality of files and records

Retrieves information as requested from records and other related documents; prepares written summaries of data when needed; compiles and distributes reports as needed

Reports all accidents and incidents to Transit Dispatcher immediately

Cleans and maintains vehicle interiors

Coordinates with the Assistant Transportation Director and the Transit Operations Manager to have appropriate and timely vehicle service and repairs performed

Answers questions from the clients and employees relative to PCS transportation and resources

Acts as a liaison between PCS and the public, developing and maintaining positive relationships with clients, community partners, community service providers, and vendors

Maintains and builds positive relationships with all levels of staff

Acts as a primary point of contact within the Transportation program and provides program information to all employees, serving employees with excellence in a manner aligned with organization values and purpose

Conducts self and performs work in an ethical manner in accordance with PCS standards of conduct, and other applicable policies

Attendance and participation in organizational team meetings and all staff days is required, some of which may be off site and on weekends

Other duties as assigned

Other Duties:

Maintains a strong working knowledge of PCS standards including policies and procedures, organizational standards, grant and program compliance, procurement standards, and all other applicable policies and procedures as outlined by PCS.

Qualifications

Education:A High School Diploma or equivalent is required.

Licenses and Certifications:Must possess a Class A or Class B Commercial Drivers license with passenger endorsement to operate vehicles larger than 15 passengers.

Experience:1+ years of experience in transporting passengers is preferred;Some experience in a Community Action Agency or other similar non-profit organization preferred

Skills:

Excellent safe driving ability and knowledge of defensive driving techniques.

Excellent verbal and written communication skills.

Excellent time management skills with a proven ability to meet deadlines; ability to prioritize tasks.

Excellent customer service skills.

Ability to work independently and within a team.

Ability to work well under pressure.

Strong knowledge of vehicle maintenance.

Strong knowledge of DOT compliance requirements.

Strong knowledge of federal, state, and local traffic laws.

Proficient with Microsoft Office Suite or related software.

Proficiency with or the ability to quickly learn thesystems utilized by the organization.

Basic math skills required.

Proficiency in understanding, speaking, and writing in English.

Other Requirements:Valid drivers license required. Must have liability insurance coverage. Bilingual ability in understanding, speaking, reading, and writing both English and Spanish is strongly preferred.

profit organization preferred

PANHANDLE COMMUNITY SERVICES

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