Job Summary

The Certified Medical Assistant (CMA) performs both clinical and administrative duties in a fast-paced healthcare setting to support the delivery of high-quality patient care. Responsibilities include assisting with patient preparation, vital signs, data collection, medication administration, and front-office tasks including scheduling and patient communications.

Essential Functions

Greets and prepares patients for examination and procedures

Takes and documents vital signs, medical history, and other pertinent data

Assists physicians with exams, procedures, and treatments

Administers injections, performs waived lab tests, and collects specimens

Documents all clinical care and updates patient records accurately and timely

Performs front desk duties including scheduling, registration, answering phones, and handling prescription requests

Calls in prescriptions, obtains prior authorizations, and facilitates communication between patient and provider

Ensures cleanliness, stocking, and organization of exam rooms, labs, and supplies

Provides patient education under physician direction

Maintains logs, performs sterilization of instruments, and ensures equipment is functioning properly

Knowledge/Skills/Abilities/Expectations

Knowledge of basic medical terminology, anatomy, and infection control

Strong verbal and written communication skills

Excellent organizational and time management skills

Customer service orientation and ability to work in a team-based environment

Proficiency with EMR systems and general office equipment

Ability to lift patients, push/pull equipment, and stand or walk for extended periods

Maintains patient confidentiality and adheres to HIPAA regulations

Qualifications

Education

High school diploma or equivalent required

Graduate of an accredited Medical Assistant program required

Licenses/Certification

Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent through AAMA, AMT, NHA, NAHP, or AAH required

Basic Life Support (BLS) required

Experience

Minimum of six (6) months of Medical Assistant experience in a clinical setting preferred

Two (2) years of physician office or hospital-based experience preferred

Familiarity with specialty practice protocols preferred

Palestine Regional Medical Center

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