Job Duties Essential Duties and Responsibilities:

-Communicate with customers regarding past due amounts and negotiate for payment as needed.

-Initiate and maintain records/files associated with collection activities for each account to include negotiated payment schedules and collection letters.

-Research and respond to all Accounts Receivable inquires in prompt manner.

-Establish credit limits for new customers and monitor new accounts.

-Communicate with Customer Service and Sales regarding the status of their respective customers pertaining to account status, collection, and financial issues.

-Maintain credit files ensuring proper documentation is maintained such as credit applications, security documents, and financial/tax information.

-Review Accounts Receivable aging report on a weekly basis and report collection progress via credit dashboard to Controller & CFO

-Identify accounts that need to be written off to bad debt.

-Process credit card payments and account refunds.

-Apply payments to accounts.

Other Responsibilities:

-Work closely with the Billing Department to implement processes and policies that contribute to accurate invoicing.

-Maintain spreadsheets and provide reports to management.

-Provide answers to customer questions (such as sales tax, exemption forms, etc.)

-Research data as requested.

-Answer telephone and direct calls/take messages and route to personnel.

-Ensure company adherence to corporate credit policies and procedures for consistent handling of collection matters to maintain good customer relations.

-Perform other job duties as assigned and fill in for other employees in their absence.

Minimum Education Required -High School diploma or equivalency required, Associates or Bachelor's degree preferred.

Minimum Experience Required -3 years of experience with collections, accounts receivable or other related area preferred.

Shift First (Day)

Number of Openings 1

Veterans Encouraged to Apply Yes

Physical Required No

Drug Test Required Yes

Compensation $21.00 - $24.00 / Hourly

Postal Code 55104

Job Type Full Time

Place of Work

On-site

Requisition ID

56676

Job Benefits

401k with company match

Dental & Vision reimbursement

Health Insurance

PTO

Paid Holidays

OSC

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