Job Purpose:Delivers merchandise to customers by shipping from inventory; processing orders.Duties: Arranges shipment of inventories to outside warehouse facilities by checking stock to determine inventory levels; anticipating needed product; placing and expediting orders for customers. Determines method of shipment by examining items to be shipped, destination, route, rate, and time of delivery; dispatching carriers. Keeps customers informed by notifying customers of shipping and stock availability issues; answering questions; responding to requests. Processes orders by editing for price, promotional problems, customer comment requirements, and weight compliance; sorting orders. Verifies items shipped by matching bills of lading; reconciling quantities; noting discrepancies. Maintains traffic operations and organizes work by reading and routing correspondence; collecting information; initiating telecommunications; following policies and procedures. Replaces damaged items, shortages, and mis-shipments by informing customer, shipper, and transporter of damage, shortage, or mis-shipped items; returning refused product; issuing credit for damage and/or shortages. Maintains carrier/customer confidence by keeping rate and carrier information confidential; maintaining confidentiality of price, promotions, purchase orders, and credit limit information. Supports new projects by developing project procedures; analyzing operational functions. Maintains quality service by following organization standards. Prepares reports by collecting and analyzing data; reporting information; initiating telecommunications. Maintains professional and technical knowledge by attending educational workshops and field trips. * Contributes to team effort by accomplishing related results as needed.Skills/Qualifications:Organization, Quality Management, Supply Management, Deadline-Oriented, Dependability, Persistence, Time Management, Independence, Documentation Skills, Reporting Skills, Scheduling

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