General Summary:

Reports directly to the Vice President of Operations and plays a key role in overseeing and managing all operations at our warehouse facility. This position is responsible for ensuring the efficient, safe, and accurate handling of client inventory while maintaining superior service levels. Key duties include operational management, client relationship management, team leadership, inventory control, compliance and safety monitoring, performance tracking and reporting, and addressing any additional tasks as assigned by the Regional General Manager or upper-level management.

Operational Management:

Oversee day-to-day warehouse operations, ensuring timely and accurate loading of product.

Develop and implement efficient workflows to manage client requirements.

Optimize layout and labor management to maximize space utilization, safety, and efficiency.

Client Relationship Management:

Serve as the primary point of contact for client representatives, addressing concerns and ensuring service levels are met.

Provide regular updates to the client on key operating indicators, performance metrics, and compliance.

Collaborate with the client to forecast needs and align warehouse operations accordingly.

Team Leadership:

Recruit, train, and supervise warehouse staff, fostering a culture of teamwork and accountability.

Conduct performance reviews, set goals, and provide coaching to enhance employee skills.

Ensure adherence to company policies, safety regulations, and industry standards.

Inventory Control (potential need):

Ensure the warehouse maintains accurate inventory records using warehouse management systems (WMS).

Manage regular cycle count schedules and audits to minimize discrepancies.

Implement strategies to reduce shrinkage and enhance stock accuracy.

Compliance and Safety:

Ensure compliance with health, safety, and environmental regulations.

Conduct regular safety training and audits to maintain a safe working environment.

Facilitate the Team Member Safety Committee to help drive an effective safety culture at the site.

Performance Monitoring and Reporting:

Analyze and report key performance indicators (KPIs) such as order accuracy, load times, and cost efficiency.

Identify areas for improvement and implement solutions to optimize operations.

Prepare and present operational and financial reports to management and clients.

Knowledge, Skills, and Abilities

Proven experience as a Warehouse Manager.

Strong understanding of warehouse management systems (WMS) and logistics software.

Exceptional organizational and multitasking skills to manage client needs.

Excellent leadership and communication skills, with a focus on team building.

Analytical mindset with the ability to interpret data and drive process improvements.

Knowledge of health, safety, and environmental regulations in a warehouse setting.

Proven experience managing profit and loss (PandL) statements and budgets.

Applicants Must

Have reliable transportation.

Be legally authorized to work in the United States.

Be at least 18 years old at the time of application.

Be willing to submit to a background check and drug test.

Education, Experience, and Certification

Bachelors degree in logistics, supply chain management, or a related field (preferred).

Minimum of 3 years of warehouse management.

Certification in operating a forklift.

Employment Type(s)

Full-Time, Exempt

Compensation

Salary (paid weekly via Direct Deposit).

Novo Logistics

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