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The Northwest Michigan Works! Employment Services Specialist supports individuals in their career development journey by providing guidance on career assessment, career planning, and job search strategies. This position is integral to connecting job seekers with necessary resources and services to navigate the job market successfully.

Key Responsibilities and Duties

Customer Interaction and Support

Job Search Assistance and Career Development

Workshops and Training

Communication and Team Collaboration

Education and Experience:

Preferred: Associate's degree or equivalent experience in a related field.

Experience: Previous work in education, human services, or a related field is a plus.

Skills and Abilities:

Collaborative Skills: Ability to build effective partnerships and work cooperatively with diverse individuals and organizations.

Leadership and Mentoring: Strong skills in coaching, mentoring, and motivating customers.

Communication: Excellent verbal and written communication skills, with the ability to explain complex information clearly.

Interpersonal Skills: Demonstrated ability to establish positive relationships and maintain a customer-first approach.

Teamwork: Ability to work effectively in a team environment to achieve shared goals.

Technology Proficiency: Proficient in Microsoft Office Suite, Google Workspace, and other relevant software applications.

Labor Market Knowledge: Understanding of the local job market and employment trends.

Compensation

This is a full-time salaried position paying $44,000 per year. The employee is entitled to our full benefits package including: Comprehensive health, dental and vision insurance with employer paid premiums; life insurance; employer paid deferred compensation retirement package; paid vacation, paid sick leave, personal time, and paid holidays.

Northwest Michigan Works

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Employment Services Specialist