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Job Summary:

The Medical Assistant is administratively responsible to the Nurse Manager and works under the daily direction and clinical orders of the provider staff. Medical Assistants provide a wide range of clinical and administrative support to healthcare providers in a community-based setting. They play a crucial role in ensuring efficient and patient-centered care, from patient intake and vital signs to assisting with procedures and maintaining medical records.

Supervisory Responsibilities:

This position has no direct supervisory responsibilities.

Essential Job Functions/Responsibilities:

Clinical Functions

Patient care

Maintains patient, staff confidentiality according to

Northern Counties Health Care policy and state and federal law.

Review charts prior to patients scheduled appointment to

assure that all requested lab work and diagnostic procedures have been completed and that reports have been returned and accessible to the provider.

Obtains and records patient vital signs, height, weight and

reason for visit. Performs vision screening and test for color blindness, includes patient education materials as necessary.

Directs patients to exam rooms; assists in preparing

patients for examination

Assists providers with patient examinations and procedures

Interacts with patients regarding clinical complaints for

effective and immediate response and resolution. Refers any patient complaint to Nurse Manager/ Practice Manager for resolution.

Carries out appointments for patients requiring blood

pressure checks, throat cultures as prescribed by the provider

Recognizes emergency situations, seeks assistance and

intervenes appropriately

Documents care actions and patient responses in the

electronic medical record,

Organizes and prioritizes care with minimal assistance.

Maintains patient education literature for distribution.

Specimen collection

Performs venipuncture following successful training

Performs capillary stick, collects urine specimens, performs

testing for occult blood in stool. Handles all specimens using Standard Precautions, infection control and hazardous waste removal practices, may perform PT/INR finger stick.

Completes lab forms through Computerized Physician Order

Entry.Processes laboratory samples and ships to reference labs

Diagnostic testing

Performs EKGs, pulmonary function tests

Administrative Functions

Participates in quality assurance activities and all training

seminars.

Orders all medical supplies, verifies shipments, resolves

backorders and initiates returns, as appropriate.

Ensures adequate supply of clean linens.

Perform quality checks on all office clinical machines. Reports

equipment malfunction to the Practice Manager.

Assists nursing in quality control of medications by checking

expired medications.

Fundamental Procedures

Sets up for patient exam, instrument trays for procedures,

including sterile procedures.

Cleans, wraps and sterilizes instruments. Takes wrapped

instruments to sterile processing as appropriate within the practice. Cleans and monitors the sterilization equipment.

Keeps nursing area, lab area, medical storage area, patient exam

rooms stocked, clean and orderly.

Performs similar or related duties as requested.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Northern Counties Health Care

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