Job Duties Position: Adult Education Program Manager

Salary: $62,000-$67,000

Schedule: Monday through Friday during business hours, with regular evenings and occasional weekends

Location: In person, St. Paul

WHO WE ARE

For more than 125 years, Neighborhood House has partnered with families in St. Paul to ensure access to essential services, including food, housing, education, and opportunities. Today, we serve more than 30,000 individuals annually across six neighborhoods, striving for a community where everyone can thrive.

POSITION SUMMARY

Neighborhood House is seeking a full-time Adult Education Manager to lead, strengthen, and grow Adult Education programming. This role centers around three guiding priorities: supporting and developing staff, volunteers, and interns; expanding program reach through intentional outreach and recruitment embedded into team workflows; and strengthening the Adult Education Intake processes through cross-departmental collaboration.

The Adult Education Manager provides day-to-day leadership for instructors, volunteers, and interns, fostering a supportive, accountable, and culturally responsive team environment. The role works closely with intake and enrollment staff to ensure smooth learner pathways into programming, shared systems, and consistent communication as organizational intake practices evolve. The Adult Education Manager will also provide direct service in the form of teaching and intake support.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Management:

Lead a team of Adult Education instructors, support staff, and interns, ensuring Adult Education programs operate effectively and align with Neighborhood House goals.

Translate Adult Education and organizational goals into clear work plans for instructors, staff, and interns, ensuring each team member understands their role in advancing learner outcomes.

Oversee the day-to-day work of interns and volunteers, providing training, coaching, and task delegation that supports learner needs and meets educational or service-learning requirements.

Provide regular, clear work guidance and expectations, along with constructive coaching that includes both guidance and corrective feedback, to support staff for professional growth and accountability.

Actively coach and support team members in developing cultural competence, trauma-informed practices, and radical hospitality, in alignment with Neighborhood House expectations.

Communicate operational plans, instructional changes, scheduling updates, and program decisions clearly and in a timely manner to Adult Education staff and relevant partners.

Ensure the team adheres to local, state, and federal Adult Education requirements, grant guidelines, data privacy standards, and organizational policies.

Coordination:

Serve as site or program manager for Adult Education spaces, coordinating staffing schedules, classroom space, supplies, technology, volunteers, and partnerships to ensure effective daily operations.

Collaborate with internal partners (Such as: Makerspace Program, Youth Programs, Food Support, Basic Needs, Housing, Volunteer Engagement, In-Kind, and Social Work/Trauma-Informed Initiatives teams) to support holistic learner success.

Work with the In-Kind Coordinator to coordinate, receive, and distribute donated educational materials, technology, and supplies for Adult Education programming.

Oversee purchasing and budget reconciliation for Adult Education programs, ensuring responsible and timely financial stewardship within approved budgets and grant requirements.

Research and maintain up-to-date knowledge of community resources that support adult learners (such as workforce training programs, credentialing pathways, digital access resources, and public benefits).

Support continuous improvement of Adult Education systems and processes to ensure accessibility, inclusion, cultural responsiveness, and sustainability.

Perform other duties as assigned to support the success of Adult Education programming and Neighborhood House.

Direct Service:

Provide adult education services that are culturally responsive and aligned with Neighborhood House standards for inclusion, accessibility, and radical hospitality, including:

Instruction in Adult Education classes as assigned, an average of 5 hours per week.

Conduct intake, orientation, and adult education student leaders.

Complete educational assessments to determine learner levels, needs, and goals.

Collaborate with learners to develop individualized learning plans and strategies for academic, workforce, and personal advancement.

Provide or support referrals to internal and external resources that address barriers to learning (transportation, childcare, food access, technology, etc.).

Support adult learners from diverse linguistic, cultural, and educational backgrounds, including learners with emerging literacy skills.

Assist learners whose first language is not English through the use of interpretation, translation tools, and linguistically appropriate instructional supports.

Organize, lead, and/or support as assigned special events, orientations, community events, outreach activities, and enrollment efforts.

Respond to inquiries related to Adult Education programs by phone, email, in person, or through referral and enrollment systems.

Data and Evaluation:

Oversee accurate and timely data entry and maintenance for Adult Education programs across required systems, including ClientTrack and state education databases.

Conduct regular data review and cleanup to ensure data quality, consistency, and compliance with Adult Education, grant, and organizational requirements.

Ensure documentation for adult learners is complete and up to date, including enrollment records, assessments, attendance, and progress notes.

Pull and review weekly and monthly reports to monitor enrollment, attendance, learner progress, and program outcomes, and use findings to inform program improvement.

Support staff, interns, and volunteers in understanding data expectations and using data systems accurately and consistently.

Track, analyze, and report program participation and outcomes for internal leadership, funders, and other stakeholders as required.

EXPERIENCE AND SKILLS

Required Qualifications

Bachelor's degree in an educational field required

3+ years of experience as a teacher in Adult Basic Education, English Language Learning, or GED programs

Demonstrated a minimum of two years of successful management or supervisory experience

Demonstrated ability to work and communicate effectively with people of diverse ethnic, economic, racial and cultural backgrounds

Working knowledge of racial equity and social justice issues relevant to the communities we serve

Bilingual or multilingual skills in a primary language of our participants: Spanish, Somali, Karen, Amharic, or Hmong

Working knowledge of immigrant/refugee trends and needs, self-sufficiency issues and community resources

Strong time management skills with demonstrated ability to manage tasks, projects, and priorities

Demonstrated ability to move projects to completion by deadlines

Committed to working both independently and as part of a team

Proficient in Microsoft Office programs and the Google Educator Suite

Strong organizational and budgeting skills

Desired Qualifications

Master's degree in education, or related field

Curriculum development experience

TESOL/TEFL certification preferred; active teaching license preferred

WORK LOCATION

This in-person role is based in St. Paul, MN.

BACKGROUND CHECK REQUIREMENT

Neighborhood House is required to conduct background checks on all final candidates because of our work with youth and families. We understand that past events may have occurred, and we don't want this to deter you from applying. The outcome of background checks does not automatically disqualify a candidate, and we are open to a conversation to discuss the results.

NEIGHBORHOOD HOUSE IS AN EQUAL OPPORTUNITY EMPLOYER

Neighborhood House is committed to attracting and retaining employees with varying identities and backgrounds. The Neighborhood House provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, gender expression or any other status protected by law.

WE'D LIKE TO MEET YOU

Don't meet every requirement listed in this job description? Do you think your experience level is not where it needs to be? Studies show that women and people of color are less likely to apply for jobs unless they believe they meet every single qualification. Neighborhood House is committed to fostering a diverse, inclusive, and equitable workplace. If you're interested in this position but your experience doesn't align perfectly with all the qualifications in the job description, we encourage you to apply anyway. The right role for you might be just around the corner.

Minimum Education Required Bachelor's Degree

Minimum Experience Required 2 - 5 years

Shift First (Day)

Number of Openings 1

Public Transportation Accessible Yes

Veterans Encouraged to Apply Yes

Physical Required Yes

Drug Test Required No

Compensation $62,000.00 - $67,000.00 / Annually

Postal Code 55107

Place of Work

On-site

Requisition ID

AEPM

Job Type

Full Time

Job Benefits

Health insurance, paid time off, retirement benefits, etc.

Application Link

https://neighborhoodhousemn.org/careers/

Neighborhood House

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