Customer Success Specialist - No Experience Needed

MAKE AN IMPACT - JOIN US AS A CUSTOMER SUCCESS SPECIALIST!

?? Looking for a job where you love your team and your day-to-day?

?? Want to become an expert in a growing industry-without prior experience?

At Natran Green Pest Control , we're all about team culture, growth, and skill-building . As a Customer Care Representative, you'll be part of a collaborative and supportive team that pride in solving real issues and making a genuine impact on people . We provide thorough training to ensure you're not just excellent at your job-you'll become an expert in problem-solving and delighting customers with skills that can apply anywhere!

We mean it when we say prior experience isn't required . We're looking for people who are eager to learn, are a joy to interact with, and love the satisfaction of improving people's lives. Plus, our eco-friendly approach makes it easy to stand behind the work we do!

WHY JOIN NATRAN?

? Supportive Team Environment - Work with a team that has your back, is always willing to help, and isn't afraid to share a laugh.

? No Experience Needed - We provide complete training to set you up for success.

? Become an Expert - Learn valuable skills and develop deep industry knowledge.

? Problem-Solving is Key - Feel the satisfaction of solving real customer issues over the phone.

? Eco-Friendly Mission - Be part of a company whose work makes a positive impact.

WHAT YOU'LL BE DOING:

?? Customer Support Superstar - Provide a delightful customer experience in every call, email, and text message.

?? Problem-Solver Extraordinaire - Ask thoughtful questions to troubleshoot and provide effective solutions.

?? Scheduling Pro - Manage appointments with precision and efficiency.

?? Detail-Oriented - Maintain thorough and accurate customer records in our CRM.

?? Retention Expert - Handle cancellations and explore customer retention strategies.

?? Team Player - Work closely with other office teams, technicians, and managers for smooth operations.

?? Brand Ambassador - Represent Natran's mission in every customer interaction.

WHAT WE OFFER:

?? Competitive Pay & Benefits - Starting at $16/hour, health insurance, PTO, and company-paid holidays.

? Work-Life Balance - Monday through Friday schedule with rotating Saturdays and hybrid work-from-home opportunities.

?? Career Growth - Advance within Customer Care, then grow into Inside Sales and beyond.

?? Industry-Leading Training - Gain in-depth knowledge to become a true expert in your field.

?? Fun & Supportive Team - Enjoy team appreciation events and an uplifting workplace!

?? Company-Provided Equipment - We provide all the tools you need to excel in your role.

WHAT WE'RE LOOKING FOR:

?? Tech-Savvy - Comfortable with Google Suite, CRM software, and email tools.

?? Strong Communicator - Clear, empathetic, and professional in every interaction.

?? Problem-Solver - Quick thinker who thrives under pressure.

?? Customer-Focused - Passionate about delivering top-tier, delightful customer service.

?? Detail-Oriented - Able to multitask while keeping records accurate.

? Reliable & Punctual - Consistently available for scheduled shifts (including some Saturdays).

READY TO START YOUR CAREER? APPLY TODAY!

If you're excited to join a team that values growth, learning, and teamwork , we'd love to hear from you! Apply now and start your journey with Natran Green Pest Control .

?? Join us in building a career you love-while making a difference! ??

Natran Green Pest Control

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Customer Service Specialist