Description

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Summary:

Provides professional nursing care for patients of Mountain Laurel Medical Center. This position is also responsible for ensuring that patients of MLMC have medical information, education and resources available to them. It also includes providing assistance and assurance of continuity of care provided by MLMC or other healthcare providers. The RN will assist the patient in accessing other local, state and national programs and support systems and assist the patient in proactively managing acute and chronic disease issues through education and prevention activities both face-to-face and via telephone. The RN will report to the Clinical Supervisor for all service and operational matters and works closely on all other matters relating to patient care. This position must encompass a patient centered mindset that is quality driven.

Essential Duties and Responsibilities:

Patient Care

Provides direct service to patients in the conduct of various clinical procedures within the approved scope of nursing licensure.

Provides direct patient care and assists providers with examinations, office procedures, EKG procedure, minor surgical procedures, CLIA tests, allergy injections, immunizations and other processes related to direct patient care.

Monitors and ensures accuracy of recording on patient's electronic medical records; documents all activities as required by professional licensure; maintains patient's electronic files.

Participates in the research and development of assistance programs for uninsured patients.

Monitors medical conditions of patients and reports changes to appropriate clinical personnel.

Maintains a safe, comfortable and therapeutic work environment for patients/families.

Facilitates prescription medication refills as directed by provider including medication assistance programs. Documents all correspondence in the electronic medical record.

Facilitates all patient care telephone calls; review tests/lab results with provider and coordinates results/resolutions as directed. Triages incoming patient calls, answers questions when able; connects to providers when needed.

Perform Medical Assistant duties when needed including vitals, chief complaints and patient rooming.

Monitoring status of labs, ensuring that results are received in the appropriate amount of time.

Performs pulmonary function testing and communicates these results with the provider, working collaboratively to determine the appropriate plan of care for the patient.

Assists with management of controlled substances, reviewing the CRISP PDMP reports as appropriate. In addition, obtaining urine drug screens, oral drug testing, and pill counts as directed by the provider.

Provides excellent patient centered customer service while being friendly and courteous to all employees and patients; can handle multiple tasks at once and has the ability to compassionately and empathetically care for patients.

Patient Education and Disease Prevention

Through both triage and formal care plan programs, provides medical and disease specific education to patients.

Works in conjunction with other MLMC staff in the identification of patients in need of additional education or assistance related to acute or chronic disease issues including the provision of education on disease self-management and resources or programs to assist the patient.

Helps patients identify and overcome barriers to care.

Establish patient relationships that allow for care coordination including contact with the patient on a regular basis by face-to-face meetings or telephone.

Helps establish health goals and coaches /mentors patients to achieve goals of healthier outcomes.

Nurse Care Management

As needed and in conjunction with Nurse Care Coordinators, performs annual wellness visits per standard protocol.

Supply Management and Office Cleanliness

Inspects area daily for compliance with policies, procedures, regulations, and standards; ensures an adequate stock of medical supplies and proper functioning of equipment.

Vaccine/Medication Management

As directed by the Clinical Supervisor, may be responsible for ordering in house medications; ensuring they are kept in the appropriate environment; locked, inventoried, and keys are kept in a secure area.

Responsible for VFC vaccines and monitoring refrigerators to ensure proper storage; reports status to Clinical Supervisor.

Upholds theCode of Ethicsand mission of Mountain Laurel Medical Ce

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Mountain Laurel Medical Center

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