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Approved By: To d d A m an & D eb b i e N eu m an n

Approval Date: 12/26/24

Job Description: Corporate Collections Specialist

Prepared: 9/30/2014 Revised: 12/26/24

Job Summary

Responsible for performing loss mitigation and recovery activities regarding delinquent or charged-off accounts in accordance

with Bank and legal guidelines, including related state and federal regulations.

Essential Duties & Responsibilities

Contact the individual and discuss the details of the money owed

Remind the client of the sale, credit or contract conditions

Keep extensive documentation of all the actions taken for legal purposes

Participate in the collection process to include loss mitigation, foreclosures, repossessions, pre

charge-off, charge- off, recovery, bankruptcy, and agency liaison collections

Perform routine daily tasks; review reports, prepares correspondence; participate in special

projects

Conduct repossessed sales (buyer contact, marketing, etc)

Assist with the management of REO (sales, showings, potential buyer contact, communication

with realtor)

Communicates with attorneys and participate in the legal action initiation ranging from

judgments, BK filings, estate filings, foreclosure action

Supervisory Requirements

Personnel Management: This position has no supervisory responsibilities.

Process Management:

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the

essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

The physical activities of this position may include climbing, reaching, standing, lifting, talking, hearing and

performing repetitive motions.

Medium exertion; exerting up to 50 pounds of force occasionally, and or up to 20 pounds of force frequently,

and or up to 10 pounds of force constantly to move objects.

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data

and figures; viewing a computer terminal.

Position Title

Corporate Collections Specialist

Reports To:

Corporate Collections Manager

Classification:

Exempt

Department:

Collections

EEO Category: P r o f e s s i o n a l s

Supervises:

None

Location:

Spring Bay

Status:

Full Time

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Approved By: To d d A m an & D eb b i e N eu m an n

Approval Date: 12/26/24

Job Description: Corporate Collections Specialist

Prepared: 9/30/2014 Revised: 12/26/24

Work Environment

The work environment characteristics described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Employees, who work 7 continuous hours or more, must take a 30 minute uninterrupted lunch break no later

than 5 hours after beginning their work day

Education and Qualifications

Essential:

High school diploma or equivalent

BSA and other Bank related training through BAI is required annually

Desirable:

Experience

Essential:

Knowledge of customer service principles

Relevant computer skills

Desirable:

Licenses and Certifications

Essential: Valid Drivers License

Desirable:

This job description is not an employment contract, implied or otherwise; therefore, employment relationship remains \"at-will.\"

Employment Acknowledgement r

Morton Community Bank

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Corporate Collections Specialist